Implementation Consultant

Human Resources Implementation Consultant ADP is hiring a Human Resources Implementation Consultant. Do you thrive in a results-driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued? Do you have a passion for out-of-the-box thinking and a commitment to making sure clients get the most for their investments? Are you looking for an inclusive environment with a culture of collaboration and belonging? Well, this may be the role for you. Ready to make your mark? In this role, you'll combine your analytic and project‑management skills with your ability to simplify complex information—helping clients develop the skills and confidence to use our products with ease. You'll leverage our top‑ranked training programs and world‑class service guidelines, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation. The nature of what you do every day will not change—your #1 goal is to successfully implement clients on HCM products and services. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of learning opportunities, which will keep things interesting, and our top‑ranked training will help to set you up for success! To thrive in this role, you have a way with clients and project team members that builds rapport, establishes trust, and shines with professionalism. You'll provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace. When done successfully, your client satisfaction scores and project team sentiment will make you proud. We’ll also have a healthy dose of fun along the way. Find a career here, and friendships that last in a company that values inclusion. What You’ll Do Be a True Partner – Partner with clients to truly understand their business and related needs, building long‑term trust. Become the most credible resource, focused on analyzing the client’s existing systems, interface requirements, and business processes. Collaborate and Connect – Stay informed and in tune with HCM capabilities, new product features, and functionality challenges that may arise across other work streams. Act as a team player who seeks to understand the business and asks questions to other members of the client project team, sales, and client service. Think Like a Client, Act Like an Owner – Recommend and implement the appropriate solutions to clients based on their unique needs and ADP’s impressive HCM offerings. Incorporate new processes, tools, and approaches when recommending an ADP solution. Create and Innovate – Champion best practices and process improvement. Adopt a lifelong learner mentality that enables your career to soar by participating in process improvement initiatives and finding new ways to improve the business. Drive innovation by pioneering new initiatives to enhance the client experience. To Succeed in This Role At least 2 years of experience working in an implementation or business consulting environment. At least 1 year of experience working in Human Resources. You communicate effectively, both verbal and written. A college degree is great but not required. Other acceptable experiences could include military experience, as ADP values the discipline, commitment, and problem‑solving abilities of veterans. Preferred Qualifications You maintain focus and work effectively with multiple demands. You can work both independently to provide solutions to the client and as part of a team to accomplish implementation tasks. You possess client relationship skills, including the ability to influence and guide the client to the best solution. You are comfortable working in a performance-based and structured environment while demonstrating high ethical standards. You can recognize basic procedural issues as they arise during the implementation process and escalate to the appropriate level. You demonstrate learning agility and critical thinking skills and apply basic concepts in new implementation situations. You are proficient in the latest web technologies with working knowledge of various operating systems. You have excellent analytical and time‑management skills. Proficient using Microsoft Office, FinancialForce, and other relevant systems. You have highly‑recognized professional certifications, such as SHRM‑CP, CAPM, PMI‑ACP, FPC, aPH. Why You’ll Love Working Here Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Belong by joining one of our Business Resource Groups that connect globally with networks and allies who share common interests and experiences. Grow your career in an agile, dynamic environment with plenty of opportunities to progress. Continuously learn through ongoing training, development, and mentorship opportunities. Be your healthiest —best‑in‑class benefits start on Day 1 because healthy associates are happy associates. Focus on mental health and well‑being —we provide exceptional service to our clients by supporting each other’s well‑being. Join a company committed to giving back and generating a lasting, positive impact on the communities in which we work and live. Get paid to pay it forward—company‑paid time off for volunteering for causes you care about. Salary & Benefits Base salary offers for this position may vary based on location, skills, and relevant experience. Compensation ranges from USD $55,500.00 to USD $103,700.00 per year, with potential additional bonus, equity, or commission. Benefits include Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short‑ and Long‑Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. *Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state, and local laws. About ADP ADP is a comprehensive global provider of cloud‑based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax, and benefits administration, and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down‑to‑earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. Diversity, Equity, Inclusion & Equal Employment Opportunity ADP is committed to an inclusive, diverse, and equitable workplace and to providing equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status, or disability. Hiring decisions are based upon ADP’s operating needs and applicant merit, including qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP ADP upholds the highest ethical standards and full compliance with all applicable laws. We expect our people to behave with integrity and foster an honest and respectful workplace. #J-18808-Ljbffr