Mitigation Technician

Benefits:

• 401(k)
• Competitive salary
• Paid time off
• Training & development

Reports To: Senior Mitigation Technician

What does a Mitigation Technician with Paul Davis do?

• Serve members of the community during their time of need by helping restore properties affected by water, fire, mold, and other types of damage.
• Perform hands-on mitigation and restoration work while following Paul Davis procedures, safety requirements, and industry standards.
• Take pride in completing quality work efficiently, safely, and with attention to detail.
• Provide compassionate and professional customer service while demonstrating empathy and a sense of urgency.
• Work closely with the Senior Mitigation Technician and other team members to complete projects successfully.
• Properly use, maintain, and care for company equipment, tools, and vehicles.
• Learn and develop restoration skills through hands-on experience, training, and guidance from senior team members.
• Maintain clear and timely communication with customers and the team using company technology and job-management systems.

Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider - our Mitigation Technicians are on the front lines of restoring their communities by being first on site after disasters strike (i.e. floods, fires) and will be leading the mitigation effort to restore the property.

Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision: To provide extraordinary care while serving people in their time of need.

Mission: To provide opportunities for great people to deliver Best in Class results.

Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others.

Team Compensation and Benefits:

• Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
• Monthly cross-training opportunities to advance your career
• Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
• Paid training
• Bonus program for performance
• Great culture and team dynamic

Team Qualifications (Requirements):

• Positive attitude and desire to be part of a high-performing, team-oriented environment.
• Strong commitment to providing excellent customer service.
• Dependable, hardworking, and willing to learn and develop new skills.
• Ability to communicate effectively with customers and team members.
• Valid driver's license with a clean driving record.
• Ability to work nights, weekends, overtime, and participate in an on-call schedule as needed.
• Ability to frequently lift up to 75 lbs. and perform physically demanding work.
• Ability to follow instructions, safety procedures, and company standards.
• Strong attention to detail and ability to work effectively as part of a team.
• Previous restoration, construction, or related experience is a plus, but not required.

Role on the Team (Job Responsibilities):

• Perform water mitigation, structural drying, tarping, board-up, mold remediation, carpet cleaning/reinstallation, and other restoration services in accordance with Paul Davis and industry standards.
• Follow the direction of the Senior Mitigation Technician and management team to complete assigned work safely, efficiently, and professionally.
• Set up, monitor, move, and remove drying and mitigation equipment as directed.
• Assist with demolition, extraction, cleaning, contents handling, and other tasks required to properly mitigate property damage.
• Help document job-site conditions by taking photos, recording moisture readings, and completing required job documentation as directed.
• Maintain clean, safe, and organized job sites throughout the mitigation process.
• Provide professional and courteous service when interacting with homeowners, property managers, and other customers.
• Properly use and care for company tools, equipment, vehicles, and supplies.
• Maintain clean, properly stocked, and organized company vehicles.
• Assist with warehouse and facility-related tasks when necessary.
• Communicate job-site concerns, unexpected conditions, or customer questions to the Senior Mitigation Technician or appropriate manager.
• Be accessible by phone and participate in the on-call schedule as required.
• Assist other team members as needed and contribute to a positive, productive work environment.

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!

Compensation: $18.00 - $30.00 per hour


Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results