ServiceNow Architect

ServiceNow Architect

Location: Remote

Duration: Full Time

Job Description:

• Strong communication and stakeholder engagement skills - ability to present complex solutions clearly to executives and technical teams.
• Proven hands-on experience with:

• ITIS – CMDB, Incident, Problem, Change, Knowledge, Request Management.
• ITOM – Discovery, Event Management, Service Mapping, CMDB integrations.
• HRSD – Case and Knowledge Management, Employee Center, Lifecycle Events.
• GRC – Policy and Compliance, Risk Management, Audit, and Vendor Risk modules.

• Deep understanding of ServiceNow data models, scripting (Glide, JavaScript), Flow Designer, Integration Hub, and API integrations.
• Familiarity with CSDM (Common Service Data Model) and its alignment with ITOM/CMDB design.
• Experience integrating ServiceNow with enterprise tools such as Azure AD, Workday, Splunk, and monitoring.

Roles & Responsibilities:

• Architect and design end-to-end ServiceNow solutions across ITIS, ITOM, HRSD, and GRC modules.
• Lead technical governance, ensuring adherence to best practices, platform security, and performance standards.
• Collaborate with business process owners, enterprise architects, and developers to design and implement integrated workflows.
• Guide and mentor development teams on customizations, integrations, and platform upgrades.
• Establish and enforce coding, configuration, and design standards within ServiceNow.
• Conduct design reviews and ensure technical alignment across all implementations.
• Participate in stakeholder discussions and effectively communicate architectural decisions to both technical and non-technical audiences.
• Stay current with ServiceNow releases and recommend adoption of new features to improve service delivery.

If you are interested, please send me your updated resume ASAP with below details:

• Full Name:
• Current Location/Zip:
• Contact Number:
• E-Mail Id:
• Alternate Email Id:
• Visa/Work Permit Status:
• Current Rate/Salary:
• Expected Base Salary:
• Notice Period/Availability to Start:
• Skype ID:
• Willingness to relocate to job location:
• Any Relocation Concern (family/house/weather):
• Current/Previous Employer Name:
• Preferred Interview timings (Specify Time zone):
• Any other job opportunity in process & at which stage:
• Overall Experience Summary:
• LinkedIn URL:

Looking forward for your response..

Thanks and Regards,

Abhishek Singh

Jconnect Infotech Inc.

168 Barclay Center Ste. 347, Cherry Hill, NJ 08034

Contact: View phone number on click.appcast.io

Email: View email address on click.appcast.io.