Employment Resource Specialist

Responsibilities Provide front-line support to career center customers seeking employment, training, and workforce services. Assist individuals with job search activities, Unemployment Insurance (UI) work registration/RESEA and compliance requirements, career exploration, and access to workforce system programs and community resources. Deliver high-quality, customer-centered service in the Resource Room and virtual settings. Work collaboratively with internal staff and partners to ensure customers are connected to career pathway opportunities and appropriate referrals. Requirements Bachelor’s degree in human services, social work, education, human resources, business, or related field preferred. Two to three years of experience linking economically disadvantaged adults with community resources required. Experience supporting individuals with Unemployment Insurance processes or state workforce systems preferred. Interpersonal skills sufficient to communicate with participants, public, and staff. Ability to respond effectively to multiple requests and changing customer flow. Composition skills sufficient to prepare required reports, letters, and data input tasks. Core Competencies Demonstrates expertise in providing customer-centered support for employment and training services, with a strong focus on linking economically disadvantaged individuals to community resources and workforce programs. Proficient in managing Unemployment Insurance processes and delivering effective communication and reporting. Highest-signal resume keywords Bachelor’s Degree in Human Services Experience Linking Economically Disadvantaged Adults Unemployment Insurance Support Interpersonal Communication Skills Report Composition Skills Soft Skills Customer-Centered Service Collaboration Adaptability Industry Keywords Workforce Services Career Center Support Career Pathway Opportunities Community Resources Job Search Activities #J-18808-Ljbffr Jobtailor