(449) Deli Clerk

Position Summary: 

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages our customers to return.
• Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others. 

Essential Job Functions:

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering 
• questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and 
• make suggestions about products.
• Slice deli meats and cheeses to customer’s requests using proper deli equipment. 
• Prepare deli/bakery/bistro items per customer requests using proper bakery equipment. 
• Offer product samples to help customers discover new items or products for which they inquire about. 
• Inform customers of deli/bakery/bistro specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as 
• possible to the amount ordered) to prevent shrink.
• Recommend deli/bakery/bistro items to customers to ensure they get the products they want and need.
• Use all equipment in deli/bakery/bistro such as the refrigerators, freezers, slicers, and ovens according to 
• company guidelines.
• Prepare food to Company standards.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc. 
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager. 
• Display a positive attitude. 
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store 
• management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store
• manager of any items in need of repair. 
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation