Bilingual Legal Services Case Manager

Job Description

Job Description

Description:

Job Location : Waukegan, IL with some additional local travel

Hours : 40 hours per week 8 AM- 4:30 PM Monday-Friday

A Safe Place is seeking a compassionate  Bilingual Legal Services Case Manager to join our team and support our mission-driven work. We are looking for someone who has a trauma-informed approach to provide crisis intervention, safety planning, and case management for clients preparing for court proceedings. If you are looking for a role that helps survivors get the resources they need and help create a society free from violence, we want to hear from you! 

Our Organization: 

A Safe Place is the only nonprofit organization in Lake County that is exclusively dedicated to supporting victims of domestic violence and human trafficking. By supporting and empowering survivors to rebuild their lives, A Safe Place offers a variety of comprehensive resources and community education tools including Emergency Shelter, Counseling, Intervention and Prevention programs, Courthouse Advocacy, and Housing. 

A Safe Place is driven by its goal of fostering a community-wide response to domestic violence and human trafficking by raising awareness and creating a safer, healthier environment for all. To learn more about our organization and the important work that we do, please visit us at

Position Summary:

Reporting to the Director of Courthouse Services, the Bilingual Legal Services Case Manager, serves as a liaison between clients and the courts, State’s Attorney’s Office, law enforcement, legal aid, and other service providers while maintaining accurate client records and required state reporting. They will be responsible for conducting a needs assessment, developing a plan for orders of protection, and servicing as a liaison between the client and the legal system

What We Offer: 

• $45,000-$55,000 annually based on qualifications and experience
• Medical insurance including BCBS PPO, HSA and FSA options
• Dental and Vision insurance
• Life Insurance, AD&D, Short-Term and Long-Term Disability programs
• Employee Assistance Program
• 401(k) plan
• Generous time off including 3 weeks of vacation and 12 sick days
• 2 floating holidays and 1 birthday PTO day
• 8 paid Holidays

Responsibilities:

• Conduct client intake, eligibility determination, needs assessments, and required  documentation using a variety of different systems.
• Develop individualized safety and service plans and connect clients with appropriate agency and community resources.
• Assist clients with preparing and filing Orders of Protection and other court documents.
• Accompany and support clients during court proceedings and explain court procedures, legal terminology, and available resources.
• Advocate for clients and coordinate with courts, law enforcement, State’s Attorney’s Office, legal aid, and other legal-system partners.
• Provide crisis intervention, case management, referrals, and ongoing survivor-centered support.
• Maintain accurate and timely electronic records, data entry, and statistical reporting.
• Educate staff, interns, volunteers, law enforcement, court personnel, and the community about domestic violence and survivor needs.
• Participate in team meetings, training, and agency activities and perform other duties as assigned.

Qualifications:

Education & Experience

• Fluency in English and Spanish is required.
• Bachelor’s degree in legal studies, social work, counseling, criminal justice, or a related field preferred. 
• A high school diploma/GED with 3–5 years of relevant experience may be considered in lieu of a degree.

Skills & Competencies

• Strong verbal, written, interpersonal, and organizational skills.
• Ability to work independently and collaboratively with clients, staff, courts, law enforcement, and community partners.
• Demonstrated cultural sensitivity and commitment to trauma-informed, survivor-centered services.
• Commitment to A Safe Place’s mission of supporting survivors and children and creating a community free from violence.

A Safe Place is an Equal Opportunity Employer.

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Key Words: Case Worker, Social Services Specialist, Client Advocate, Forensic Case Manager, Social Worker, Community Support Specialist, Victim Advocate, Family Court Case Worker, Social Services Specialist