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Library Manager - Adult Services

Shrewsbury MA

What You’ll Do Lead Departmental Operations: Oversee the daily operations of the Adult Services Department to ensure top-note service delivery, general public safety, and alignment with library policies. Supervise & Mentor Staff: Train, supervise, and evaluate a dedicated team of two full-time professional Reference Librarians, as well as department volunteers. Support their professional growth through the annual performance appraisal process. Strategic Planning & Budgeting: Assist the Library Director in establishing strategic goals, managing the departmental budget for materials and programming, and identifying, procuring, and administering grants. Cultivate the Collection: Develop and maintain all aspects of the adult nonfiction collection, including books, audio-visual materials, multimedia, online databases, and the library’s expanding "Library of Things". Engage the Community: Plan, organize, promote, and facilitate informational, recreational, and cultural adult programming, including the English Conversation Circle, Memory Café, Genealogy Club, and summer reading programs. Manage Events & Marketing: Act as the primary contact for performers and event leaders; manage contracts, vendor payments, room setups, and department-wide marketing and social media promotions. Provide Direct Patron Support: Deliver professional reference and reader's advisory services, and offer technical assistance and training to both staff and patrons utilizing library software, hardware, and digital tools. Digital & Public Communication: Maintain and update the adult services section of the library’s website and resolve sensitive patron inquiries or complaints with professional diplomacy. What We’re Looking For An ALA-accredited Master’s Degree in Library and Information Science (MLIS), and three (3) years of professional library experience in a public library environment, coupled with two (2) to four (4) years of supervisory experience; or an equivalent combination of education, training, and experience. A proven track record of serving diverse populations with a deep understanding of varied cultural, socio-economic, and accessibility needs. Excellent written and verbal communication skills, with the ability to clearly articulate complex ideas to staff, stakeholders, and patrons alike. Familiarity with library management systems, digital tools, and emerging public library trends. Exceptional collaboration, conflict resolution, and relationship-building skills. A self-motivated leader capable of working independently, solving practical problems, and adapting smoothly to changing institutional priorities. The Library Manager of Adult Services works from a public-facing shared office space with our two Reference Librarians. This position spends significant time both covering our reference desk and moving around a very busy library, assisting and overseeing staff members and patrons. The Library Manager of Adult Services primarily works Monday-Friday, with one evening shift a week and one Saturday shift a month, with the schedule to be adjusted as needed for coverage. The Town of Shrewsbury offers a competitive benefits package, including health insurance, a pension, an extensive employee assistance program, the opportunity for professional development, and competitive paid time off, as well as a paid family and medical leave-inclusive sick leave plan. How to Apply Interested candidates should review the full job description here and submit a résumé and cover letter to Benjamin Astill, Assistant to Town Manager – Human Resources Coordinator, at View email address on click.appcast.io. Initial review of applicants will be held on June 8, 2026. We proudly provide equal employment opportunities to all, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic. We encourage applications from individuals of all backgrounds and are dedicated to cultivating an inclusive culture that celebrates differences and champions equality. #J-18808-Ljbffr

Vacancy posted 1 day ago
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