Business Systems Analyst

Business Systems Analyst

For this role, we are seeking a qualified Business Systems Analyst to join Epsilon's Development Team in our Data Practice. In this role with our company, you will be focused on project tasks for Epsilon's TotalSource Plus (TSP) demographic and lifestyle products.

As a member of the Epsilon Data Team, you will work in a group that is not only focused on their project work but also their efficiency, compliance, standards, situational awareness, and readiness. You'll be a critical part of a fast-moving, innovative team where you'll work independently in some situations as well as working with a greater team in tasks that require full collaboration.

Responsibilities

• Collaborate with the Product Management, Data Client Services, Analytics, and Development Teams. These teams manage data and product strategy and the applications used for client marketing campaigns.
• Provide details to developers regarding what should be included in the software, application, or product to ensure it is included for client roll-out/implementation.
• May lead linked teams from multiple functions to address business or systems issues.
• Analyzes complex business problems to be solved with automated systems.
• Document processes to ensure continuity, education and security of systems.
• Implement and test new programs to create cost-efficient systems, new products, or additional data capacity.
• May provide consultation to users in the area of developed systems.
• Provide technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
• Configure system settings and options; plans and completes unit, integration and acceptance testing; and build specifications for systems to meet business requirements.
• Communicate issues to stakeholders effectively and in a timely fashion.
• Write Jira User Stories related to TSP data enhancements for each release cycle.

Qualifications

About you:

• Gather, analyze, and interpret data and partner input to develop well-reasoned recommendations and sound courses of action in ambiguous or evolving situations.
• Translate customer and business needs into clear, complete, and actionable requirements, specifications, and documentation.
• Utilize AI-powered tools to enhance the initial evaluation and analysis of incoming project requests, accelerating solution ideation, improving requirements quality, and reducing ambiguity; familiarity with Cursor is a plus.
• Communicate effectively with technical and non-technical audiences and serves as a liaison among business stakeholders, IT, developers, and external partners.
• Apply strong problem-solving judgment and analytical thinking to support business and project teams.
• Manage multiple competing priorities in a dynamic, fast-paced environment with strong organization, attention to detail, and personal accountability.
• Work independently and collaboratively with initiative and a commitment to continuous learning.
• Experience with Agile methodologies (e.g., Scrum, Kanban) is a plus.

What you'll bring:

• 1-3 years of experience in a Project Management or BSA role.
• A proven ability to bridge business strategy and technical execution, translating product vision into clear requirements that developers can implement and clients can adopt successfully.
• Strong analytical and problem-solving skills, with experience designing practical, cost-effective automated solutions for complex business challenges.
• Hands-on technical credibility – a comfort with configuring systems, driving testing through release, and supporting users on live solutions.
• Disciplined ownership of TSP data quality, with a track record of identifying anomalies, driving resolution, and delivering well-defined enhancements through Agile release cycles.
• Clear, proactive communication and cross-functional leadership, keeping stakeholders aligned and moving initiatives forward across Product, Development, and client-facing teams.

Additional Information

When You Join Us, We'll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to View email address on click.appcast.io to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

Compensation Range: USD $63,600.00 - USD $118,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline