Cashier/ Host

Role Summary The Cashier / Host is a guest-facing position responsible for greeting guests, managing seating, handling payments, and ensuring a positive and smooth dining experience. This role is a key part of the Front of House (FOH) team and represents the restaurant’s first and last point of contact with guests. Key Responsibilities Greet guests in a friendly and professional manner Manage guest seating, waitlists, and reservations Process cash, credit card, and digital payments accurately Answer guest questions regarding the menu and restaurant policies Coordinate with servers and kitchen staff to ensure smooth service flow Handle takeout and delivery orders when needed Maintain cleanliness and organization of the front-of-house area Resolve guest concerns politely and escalate issues when necessary Follow all company policies, safety, and sanitation standards Work Experience Prior experience in a restaurant, cashier, or customer service role preferred Experience with POS systems is a plus, but training will be provided Experience in a fast‑paced environment is helpful Education High school diploma or equivalent preferred No formal education required Skills & Qualifications Excellent customer service and communication skills Friendly, professional, and positive attitude Strong attention to detail and accuracy when handling payments Ability to multitask and work efficiently in a fast‑paced environment Reliable, punctual, and responsible Ability to stand for extended periods and lift light items if needed Authorization to work in the United States Happy Lamb Hot Pot offers an authentic Inner Mongolian dining experience, featuring premium, tender lamb sourced globally and a signature 6‑hour, collagen‑rich broth. Known for its "no‑dipping" approach, the broth is crafted with over 36 ingredients for intense flavor, served in a lively, communal setting. #J-18808-Ljbffr Workstream