Automotive Receptionist

Automotive Receptionist

CMA Toyota & Chevrolet of Martinsburg is seeking a friendly, professional, and customer-focused Automotive Receptionist to join our team. If you enjoy helping people, thrive in a fast-paced environment, and have strong communication skills, this could be the perfect opportunity to start or grow your career in the automotive industry.

What You'll Do

• Welcome customers and guests with a professional and friendly attitude
• Answer and direct a high volume of incoming phone calls
• Assist customers in connecting with the appropriate sales, service, parts, or administrative team member
• Provide exceptional customer service both in person and over the phone
• Support general administrative and clerical duties
• Maintain accurate customer information and data entry
• Assist with dealership communications, scheduling, and customer follow-up
• Help create a positive customer experience from arrival to departure

Requirements

• Customer service, receptionist, front desk, hospitality, retail, or administrative experience preferred
• Excellent verbal and written communication skills
• Strong multitasking and organizational abilities
• Professional phone etiquette and interpersonal skills
• Ability to remain calm and courteous during busy periods
• Basic computer skills including Microsoft Office, email, and data entry
• Ability to learn dealership software and phone systems
• Reliable attendance and a strong work ethic
• Positive attitude and team-first mindset
• High School Diploma or equivalent preferred

Benefits

• Medical, Dental & Vision Insurance
• Employee Stock Ownership Plan (ESOP)
• Paid Time Off (PTO)
• Paid Holidays
• Employee Vehicle Purchase Program
• Employee Parts & Service Discounts
• 401(k) Retirement Savings Plan
• Company-Paid Life Insurance
• Career Growth Opportunities Within CMA

Why Join CMA?

At Carter Myers Automotive, we're proud to be an employee-owned company. Through our ESOP, eligible associates share in the success of the business while building long-term financial security. Whether you're beginning your career or looking for a new opportunity, CMA offers training, advancement opportunities, and a supportive team environment.