Retail Sales Associate

Job Description

Job Description

Outlet Retail Sales Associate

Days/Shifts Required: 5 day/40 hour work week / 9-5:30

Hourly pay : $15.00 - $16.50 /hour

Company Overview

Shades of Light is one of the fastest-growing e-commerce brands in the $800 billion home furnishings market. We strive to inspire our customers to distinguish their unique style with a highly curated selection of hand-picked and exclusive designs. Shades of Light started from humble beginnings in 1986 as a small, single retail location in historic Richmond, Virginia selling unique, high-style lighting designs. Since that time, the company has grown to become a national, multi-channel retailer of lighting and other home décor products, including rugs, furniture, mirrors, fans and wall décor. True to its heritage though, the company has remained singularly focus on its curated collection of high-style products and unique lighting designs, many of which are produced in-house by the company’s own staff of highly trained artisans.

Job Summary

Responsible for all aspects of retail sales including but not limited to greeting customers, suggestive selling, closing the sale, and helping to maintain an organized showroom.

Job Requirements/Expectations

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Deliver exceptional customer service and provide timely response and resolution to customer requests and concerns.
• Proactive in keeping the sales floor organized and easy to shop.
• Assist with merchandising lighting, décor, displays, and sales floor updates.
• Ability to retain product information and a passion to continuously learn about our product as well as the home décor industry.
• Assembly of lighting fixtures and relative components.
• Ensure workplace compliance training courses are completed and are in line with company policies and procedures.
• Maintain a safe and organized workplace.
• Other assigned tasks as needed by management.

Work Environment:

• Retail store setting with POS and assembly workstations
• Climate Controlled workspace
• Noise level will vary depending on foot traffic, assembly of product, and/or product repairs

Physical Demands:

• Ability to lift 70lbs on 6-12ft ladder (up to 75%)
• Ability to stand for long periods of time (up to 75%)
• Ability to work in proximity with others (up to 100%)
• Ability to use small hand tools (up to 75%)
• Ability to stoop to reach and lift items from floor (up to 75%)

Cognitive Demands:

• Ability to communicate and collaborate (up to 100%)
• Ability to use POS systems (up to 100%)
• Ability to use critical thinking (75% -100%)
• Ability to problem solve (up to 100%)

Qualifications

• High School diploma or equivalent
• 1 year of retail, sales, and/or customer service experience required.
• Must be comfortable climbing and maneuvering on a ladder to reach merchandise
• Must be able to lift up to 50lbs
• Comfortable with long periods of standing and walking throughout the retail space
• Strong ability to multitask and work on different projects at a time.
• Ability to adapt to a changing environment and clientele
• Ability to identify and resolve problems in a timely manner

Benefits

We offer an attractive benefits package including:

• Medical with a Health Savings Account
• Dental
• Vision
• 401(k) plan with company match
• Paid time off
• 7 Paid holidays
• $200 Referral bonus and more!

**Shades of Light is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status**