Learning And Development Administrative Specialist

Job Description

About the Role:

The Temporary Specialist, Talent & Development Operations provides hands-on administrative, coordination, research, and project support across Talent & Development and the broader People & Culture team. The role is structured across three areas: Learning & Development support, room reservation management for the first-floor Towers space known as The Center, and People & Culture event coordination support. This role requires strong organization, follow-through, service orientation, attention to detail, and the ability to manage multiple priorities in a fast-paced, cross-functional environment.

What You’ll Do:

Learning & Development support (approximately 50%)

• Research and help resolve legacy overdue training assignments; prepare reports, maintain trackers, respond to employee questions, support follow-up, and organize information needed for escalation.
• Review older company Learning Center training content and related Quality and Operations documents; research status and ownership, identify potentially obsolete or outdated content, document recommendations, and process approved updates.
• Support People & Culture global rebranding work, including controlled-document updates in Cloud PLM, company Learning Center updates, content inventories, document research, terminology and logo updates, tracking, coordination, and quality checks.
• Provide additional Learning & Development backlog, system cleanup, reporting, documentation, and project support based on prioritized team needs.

The Center room reservation management (approximately 25%)

• Manage and coordinate room reservation requests for first-floor Towers meeting and event spaces in The Center.
• Maintain an accurate reservation calendar, confirm request details, identify scheduling conflicts, and communicate updates or changes to requestors and key partners.
• Coordinate room setup requirements and day-of-use logistics with relevant workplace, facilities, technology, and event partners as needed.
• Maintain clear reservation procedures, request records, recurring-use schedules, and basic utilization information to support consistent operations.
• Provide responsive customer service and help requestors understand available spaces, requirements, and planning considerations.

People & Culture event administrative and coordination support (approximately 25%)

• Provide administrative and coordination support for People & Culture meetings, programs, employee events, and leadership activities.
• Coordinate event logistics such as invitations, registration or attendee tracking, room and vendor details, materials, supplies, catering, run-of-show documents, and follow-up communications.
• Maintain timelines, trackers, action items, shared files, and status updates to support on-time delivery.
• Partner with cross-functional stakeholders and external vendors, as needed, to confirm requirements and resolve routine issues.
• Support onsite event execution, including setup, participant support, materials management, and post-event closeout.
• Handle sensitive business and employee information with appropriate discretion and confidentiality.

Required Qualifications

• 2+ years of experience in program coordination, project administration, learning operations, event coordination, workplace operations, human resources, or a related field.
• Demonstrated ability to manage multiple requests, calendars, deadlines, and stakeholders with strong attention to detail and follow-through.
• Clear written and verbal communication skills and a professional, service-oriented approach.
• Ability to work independently, exercise sound judgment, follow established processes, and escalate issues appropriately.
• Proficiency with Microsoft 365 applications, including Outlook, Teams, Word, Excel, Forms, and PowerPoint.
• Ability to organize and maintain accurate records, trackers, documents, and shared files.
• Ability to work onsite in San Diego as needed to support The Center and People & Culture events.

Preferred Qualifications

• Experience supporting Learning & Development, People & Culture, Human Resources, or employee-facing programs.
• Experience with learning management systems, controlled-document workflows, or content-management systems.
• Experience coordinating meeting rooms, events, vendors, catering, audiovisual needs, or onsite logistics.
• Experience working in a global, matrixed, regulated, or fast-paced organization.
• Experience creating basic reports, dashboards, process documentation, or standard operating procedures.
• Experience using Smartsheet, with a basic understanding of how to maintain sheets, reports, dashboards, and forms.

Experience and Education Requirements

• High school diploma or equivalent required.
• Associate degree or bachelor’s degree in business administration, human resources, learning and development, hospitality, event management, communications, or a related field preferred.
• An equivalent combination of education and relevant experience may be considered.
• Generally requires 2 to 4 years of related experience for effective performance.