Clinical Manager

Our client is a growing, independent nonprofit medical practice dedicated to providing comprehensive diagnostic and clinical expertise for individuals experiencing cognitive and movement disorders. The practice delivers highly personalized care with a strong emphasis on education, support, and empowerment—serving both patients and those who care for them. Position Summary The Clinical Manager is a key operational and clinical leader responsible for overseeing day-to-day clinical functions and ensuring the delivery of high-quality, patient-centered care. This individual will lead a team of Registered Nurses and clinical support staff, optimize workflows, and drive continuous improvement across the practice. This role requires a collaborative, solutions-oriented leader who thrives in a dynamic environment and is deeply committed to advancing care for individuals and families impacted by memory and movement disorders. Key Responsibilities Clinical Operations & Team Leadership Provide direct supervision and leadership to RNs and clinical administrative staff Manage staffing schedules and adjust resources to maintain efficient patient flow Foster a positive, accountable, and mission-driven team culture Performance & Process Improvement Monitor, analyze, and ensure adherence to clinical and operational performance metrics Identify opportunities for workflow optimization and implement process improvements Lead continuous improvement initiatives to enhance care delivery and patient experience Training & Staff Development Oversee onboarding and training of new clinical staff Provide ongoing education, coaching, and professional development for team members Ensure staff competency in clinical protocols, systems, and patient engagement standards Clinical Systems & Provider Support Serve as the clinical lead for Athenahealth (EMR), including optimization and troubleshooting Partner with providers to support clinical workflows, documentation, and system utilization Lead implementation of new systems, tools, and clinical processes Program Oversight Conduct ongoing evaluation of clinical programs and operations Recommend and implement enhancements to improve efficiency, quality, and access to care Support innovation in care delivery for patients with cognitive and movement disorders Location & Schedule Full-time, on-site position Located near the Eastover area of Charlotte, North Carolina Culture & Values This role plays a critical part in reinforcing a culture grounded in the organization’s core values: Time and Attention – Delivering individualized care while prioritizing patient and caregiver needs Profound Empathy – Providing compassionate, respectful support to patients and their families Access – Ensuring care is available to all, regardless of circumstance Qualifications Required Active, unrestricted Registered Nurse (RN) license Minimum of 3+ years of clinical leadership or supervisory experience managing nursing staff Demonstrated commitment to patient-centered care and alignment with mission-driven work Core Competencies Strong leadership and team management skills Proven ability to manage change and drive operational excellence Excellent problem-solving and critical thinking abilities High emotional intelligence with demonstrated tact, diplomacy, and professionalism Strong organizational skills with the ability to prioritize and manage multiple responsibilities Effective verbal and written communication skills Technical Skills Proficiency in Microsoft Office (Word, Excel, Outlook, Teams) Experience with EMR systems (Athenahealth preferred) What Success Looks Like A high-functioning, engaged clinical team aligned with organizational values Efficient, patient-centered workflows that support both providers and families Measurable improvements in clinical operations, access, and patient experience A culture of continuous learning, accountability, and compassion Base Salary $95,000-$100,000. Final determination of salary will be based on an evaluation of experience, education, budget, etc. #J-18808-Ljbffr