Host

Job DescriptionJob Description ABOUT OUR ROLEThe Hostis responsible for managing the guest reservation / table management system, welcoming/greeting guests, escorting guests to their tables, and presenting menus. Hosts will also coordinate with service staff to ensure a smooth sequence of service, thank guests prior to their departure, and handle all pre-arrival / departure sequencing.ABOUT OUR VALUESWe believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable.ESSENTIALFUNCTIONS Take pride in being the first point of contact (in person and on the telephone) for the restaurant.Manage the table management / reservations system(s) to ensure restaurant optimization for experience and revenue.Review all external marketing materials (website, google, Yelp, Tripadvisor, etc.) to ensure correct menus, hours of operation, contact info, etc. are listed.Review all guest feedback and summarize for staff and management to review daily.Communicate reservation info (names, allergies, happenings, VIPs, etc.) to service staff, kitchen, and Managers.Manage guest flow into the restaurant by promoting bar patronage and never seating guests at a pace that doesn’t allow for proper servicing.QUALIFICATIONSExperience:Previous customer service or hospitality experience preferred, but not requiredExperience handling reservations or guest seating systems is a plusSkills:Excellent communication and interpersonal skillsAbility to stay positive and composed under pressureStrong organizational and multitasking abilitiesBasic math skills (for handling waitlists and seating rotations)Attributes:Friendly, approachable, and professional demeanorEnthusiastic about creating a welcoming environment for guestsPunctual, reliable, and well-groomedTeam-oriented with a flexible, can-do attitudePHYSICALREQUIREMENTSAbility to stand for extended periodsComfortable walking and moving around the dining areaAbility to occasionally lift items up to 25 pounds (e.g., chairs)ABOUT OURBENEFITSCompany Benefits and PerksFull TimePart TimeSeasonalMedical(with company contribution)Eligible--Dental(with company contribution)Eligible--Vision(with company contribution)Eligible--Paid Time OffEligible--401(k)(with company match)EligibleEligible-Sick TimeEligibleEligible-Employee Dining DiscountsEligibleEligibleEligibleEmployee Marketplace DiscountsEligibleEligibleEligibleSCHEDULEHospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.PAY RATE$16-$19/hourJOB STATUSRegular Full Time