Dispatcher

Dispatcher

This Dispatcher role is a key position within a fast-paced logistics and trucking environment, responsible for efficiently coordinating drivers, managing the cashiering process, and maintaining accurate data and reports. The Dispatcher will communicate frequently with truck drivers, customers, and clients via phone and email, ensuring timely dispatch to ports and multiple locations while accurately processing tickets and entering port-related data into Excel and company systems.

Responsibilities

• Dispatch drivers within 4 minutes or less, ensuring timely coordination to the port and multiple designated locations.
• Manage the cashiering process by receiving tickets from drivers and ensuring they are accurately uploaded into the company system.
• Perform heavy data entry, including uploading and maintaining reports in Excel related to port activities and logistics operations.
• Communicate and dispatch truckers from the facility to the port and several other locations, maintaining clear and accurate instructions.
• Correspond frequently with clients via email, demonstrating excellent email etiquette and professional communication skills.
• Handle a high volume of phone calls with customers and drivers, using strong phone etiquette to provide clear information and support.
• Enter port reports and related data into Excel quickly and accurately, maintaining high standards of speed and precision.
• Leverage a strong background in dispatching, customer service, and logistics to resolve issues and keep operations running smoothly.
• Use Microsoft Office applications, including Word and Excel, to create, update, and distribute reports and documentation.
• Apply knowledge of port operations and port websites, including the Port of Long Beach and Los Angeles, to support dispatch activities.
• Work the assigned shift from Monday to Friday, 4:006:00 p.m. to 3:00 a.m., maintaining reliability and consistency throughout the schedule.

Essential Skills

• 35 years of recent dispatching experience in the logistics industry.
• Direct, hands-on dispatching experience, including dispatching to ports (must have direct dispatch experience).
• At least 3 years of logistics industry experience.
• 3+ years of data entry and 10-key experience, with the ability to handle heavy data entry workloads.
• 3 years of experience using Microsoft Office, including Word and Excel, with Excel used extensively for reporting purposes.
• 3+ years of customer service experience, including strong phone and email etiquette.
• Strong background in dispatching, customer service, Excel, and logistics.
• Ability to multi-task effectively in a fast-paced environment while maintaining accuracy.
• Proficiency with computers and company systems used for ticket uploading and reporting.
• Understanding of port websites, including Port of Long Beach and Los Angeles.

Additional Skills & Qualifications

• Experience working in a logistics, trucking, or distribution environment.
• Port experience is a plus and highly valued for this role.
• Demonstrated ability to work quickly and accurately when entering port reports in Excel.
• Strong written and verbal communication skills for interacting with drivers, customers, and clients.
• Comfort working with tickets, cashiering processes, and system-based documentation.

Work Environment

The role is based in a fast-paced logistics, trucking, and distribution facility, where operations run on a late-day to overnight schedule from Monday to Friday, approximately 4:006:00 p.m. to 3:00 a.m. The Dispatcher works on-site, using computers, Microsoft Office applications (especially Excel and Word), and company systems to manage tickets, data entry, and reporting. The environment involves frequent communication with truck drivers, customers, and clients, coordination with ports such as Long Beach and Los Angeles, and handling time-sensitive dispatch and cashiering tasks in a dynamic operational setting.

Job Type & Location

This is a Contract to Hire position based out of Carson, CA.

Pay and Benefits

The pay range for this position is $25.00 - $27.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 2, 2026.

Workplace Type

This is a fully onsite position in Carson,CA.