Debt Collection Agent -Remote

Credit Control Hiring Top-Performing Collectors

Credit Control is hiring top-performing, experienced collectors at $18-$22 per hour! Must reside in one of the following states: AZ, FL, GA, ID, MO, NV, NM, IN, IA, KS, KY, LA, NC, OH, OK, SC, SD, UT, and TN.

Grow and advance your career at our industry-leading company, recognized for the last 6 years as the winner of "Best Places to Work in Collections". At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.

Paid training + equipment provided + excellent benefits + a competitive pay structure + bonuses and incentives!

At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time debt collection experience in collections.

We offer industry-leading bonus structures and benefits!

Job Description

Work from home collection agent responsibilities:

• Handle inbound and outbound calls for past-due accounts.
• Keeping track of all accounts in your route
• Negotiate outstanding debts.
• Planning a course of action to recover outstanding payments.
• Handle questions and complaints.
• Adhere to all local, state, and federal laws governing the debt collection industry.

Work from home collection agent qualifications:

• Must have a private and secure workspace at home that is free from noise and distractions.
• Must be willing to work on camera and be supervised during scheduled work hours
• Excellent written and verbal communication skills
• Ability to prioritize and multitask.
• Basic math and computer literacy skills.
• Professionalism and the ability to build rapport with consumers.
• Foster teamwork and cooperation.
• Required previous experience in debt collection, outbound call center, telemarketing, or other related fields.
• Successfully pass a background check

Job type: Full-time

Pay range: $18.00 - $22.00 hourly plus bonus

Total compensation potential $37,440 - $65,000

Benefits:

• Medical insurance (United Healthcare)
• Dental coverage (United Healthcare)
• Vision plan (United Healthcare)
• Matched 401K retirement plans (Voya - Credit Control matches 50% of the first 4%)
• Voluntary life short term/long term disability coverage
• Paid vacation, personal, bereavement, and holidays
• Referral program
• Daily pay / PNC EarnedIt
• Employee discount Life Mart
• Professional development grant program
• Employee assistance program

Physical setting:

• Call center.

Schedule:

• 8-hour shift
• Monday to Thursday 9 am - 6 pm - Friday 8 am- 5 pm.
• No nights / No weekends

Supplemental pay types:

• Monthly bonus pay
• Individual & team bonuses each month!
• Additional quarterly, bi-annual, and annual incentives
• Additional retention and referral bonuses
• Monthly contest and raffles

Ability to commute/relocate:

• 9929 Race Track Road Tampa, FL 33626
• Must have the ability to work in office full time (No hybrid or work from home)
• Must have reliable transportation

Application question(s):

• Are you willing to undergo a background check, in accordance with local law and regulations?

Education:

• High school or equivalent (Preferred)

Experience:

• 3rd party collection: 1 year required

Work setting:

• Call center.

Work location: Remote

• Must reside in one of the following states: AZ, FL, GA, ID, MO, NV, NM, IN, IA, KS, KY, LA, NC, OH, OK, SC, SD, UT, and TN