Debt Collection Agent -Remote

Credit Control Hiring Top-Performing Collectors Credit Control is hiring top-performing, experienced collectors at $18-$22 per hour! Must reside in one of the following states: AZ, FL, GA, ID, MO, NV, NM, IN, IA, KS, KY, LA, NC, OH, OK, SC, SD, UT, and TN. Grow and advance your career at our industry-leading company, recognized for the last 6 years as the winner of "Best Places to Work in Collections". At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities. Paid training + equipment provided + excellent benefits + a competitive pay structure + bonuses and incentives! At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time debt collection experience in collections. We offer industry-leading bonus structures and benefits! Job Description Work from home collection agent responsibilities: Handle inbound and outbound calls for past-due accounts. Keeping track of all accounts in your route Negotiate outstanding debts. Planning a course of action to recover outstanding payments. Handle questions and complaints. Adhere to all local, state, and federal laws governing the debt collection industry. Work From Home Collection Agent Qualifications Must have a private and secure workspace at home that is free from noise and distractions. Must be willing to work on camera and be supervised during scheduled work hours Excellent written and verbal communication skills Ability to prioritize and multitask. Basic math and computer literacy skills. Professionalism and the ability to build rapport with consumers. Foster teamwork and cooperation. Required previous experience in debt collection, outbound call center, telemarketing, or other related fields. Successfully pass a background check Job Type: Full-time Pay Range: $18.00 - $22.00 Hourly Plus Bonus Total Compensation Potential $37,440 - $65,000 Benefits: Medical insurance (United Healthcare) Dental coverage (United Healthcare) Vision plan (United Healthcare) Matched 401K retirement plans (Voya - Credit Control matches 50% of the first 4%) Voluntary life short term/long term disability coverage Paid vacation, personal, bereavement, and holidays Referral program Daily pay / PNC EarnedIt Employee discount Life Mart Professional development grant program Employee assistance program Physical setting: Call center. Schedule: 8-hour shift Monday to Thursday 9 am - 6 pm - Friday 8 am- 5 pm. No nights / No weekends Supplemental pay types: Monthly bonus pay Individual & team bonuses each month! Additional quarterly, bi-annual, and annual incentives Additional retention and referral bonuses Monthly contest and raffles Ability to commute/relocate: 9929 Race Track Road Tampa, FL 33626 Must have the ability to work in office full time (No hybrid or work from home) Must have reliable transportation Application Question(s): Are you willing to undergo a background check, in accordance with local law and regulations? Education: High school or equivalent (Preferred) Experience: 3rd party collection: 1 year required Work setting: Call center. Work Location: Remote Must reside in one of the following states: AZ, FL, GA, ID, MO, NV, NM, IN, IA, KS, KY, LA, NC, OH, OK, SC, SD, UT, and TN