(Lead) Emergency Veterinarian

Emergency & Critical Care Department Head

At CARE Veterinary Center, we provide 24/7 emergency and specialty care to dogs and cats in the DC metropolitan and the MD, WV, and PA tri-state area. We offer internal medicine, surgery, rehabilitation, and hyperbaric oxygen therapy. We have a highly trained and qualified staff of veterinarians to treat your animals. Our goal is to not do what a primary care veterinarian does but to complement what they do. We have specialists in a variety of service areas including surgery, orthopedic surgery, internal medicine, sports medicine, rehabilitation, and pain management. Our specialists are available by appointment on weekdays and are always on-call for emergencies. Our office also offers 24/7 language interpreters, so we can support our clients and pets during their time in need. This team will showcase top-quality veterinary medicine, benefit from a strong local referral network, and embody the type of core values that support:

• An emotionally intelligent work environment
• A positive work/life balance
• Veterinary leaders in our community
• Teamwork and collaboration

If there is anything that the city of Frederick provides, it's balance. You will be living in a small city, relaxed and close to nature, while also having all the services and activities that a big city offers, such as restaurants, art galleries, great public schools and much more. There are several ways to commute to DC or Northern Virginia if you want to venture out to the big cities around.

Responsibilities:

• Work to ensure the efficient and smooth operation of the Emergency & Critical Care Department to provide optimal patient care and client service.
• Work with the leadership team, critical care specialist(s), clinicians, and ER staff to provide a positive and supportive working environment.
• Troubleshoot organizational and interpersonal issues within the department. Seek assistance from the Hospital Administrator or People Operations department as needed to facilitate a resolution.
• Assist in the implementation of the ER Academy or reintroduction of internship program to the hospital.
• Assist in the interview, hiring, and onboarding process of emergency clinicians, interns and/or ER Academy applicants.
• Manage the emergency clinician's schedule.
• Work with the Medical Director and hospital administrator/practice manager to help cover shifts if an Emergency Clinician is unable to work a shift.
• Ensure that the clinicians and medical team within the department are maintaining medical records in compliance with Pathway standards.
• With the assistance of the Medical Director and Leadership Team, develop forms, templates, and tools necessary for the department to achieve operational efficiency.
• Aid Medical Director and criticalist(s) in the creation of medical standards and protocols.
• Liaison with the Medical Director, critical care specialist(s), and the Pathway National Medical Emergency & Critical Care Specialty Director to ensure that the highest medical standards are achieved.
• Liaison with the referring veterinarian community to ensure a high level of client and rDVM satisfaction with the services provided by the Emergency & Critical Care Department.
• Interface with the inventory manager, lead technicians, doctor staff, and other personnel to troubleshoot department logistics (i.e. inventory stock, equipment maintenance, scheduling, etc).
• Assist in researching and resolving client complaints and work to solve client service issues when they arise on a shift.
• Interface with the tech leads/Emergency Department Service Technician Manager for the department for technician staffing needs.
• Help design and participate in the training programs for technicians, interns, externs, and ER DVM's
• Coordinate with other Department Leads and Specialists to best facilitate interdepartmental collaboration.
• Perform other duties as necessary to promote the growth and success of the Emergency & Critical Department and the Pet Emergency & Specialty Center.

You take great care of Animals. We take great care of YOU! Benefits our care in action- Some of these benefits are for PT and FT Associates only. We believe in supporting people as individuals and designed our benefits to address all aspects of your well-being. Here, you'll have the quality of life (and work) to meet your unique needs. We center our benefits around:

• Family support and wellness so that you have security and support no matter the size and shape of your family
• Financial stability so that you feel confident in your future
• Mental health & well-being, as we recognize and offer resources to alleviate the unique challenges that come in veterinary care
• Educational support because knowledge isn't just power, it's fundamental

Plus, we have a Medical Excellence & Education platform including a Clinical Research Committee, Specialty Directors Board, Doctor Mentorship Committee, and more! This platform is designed to support and empower you with the knowledge, tools, and resources to strengthen and nurture your professional journey.

Benefits:

• Competitive compensation (no negative accrual)
• Relocation assistance available
• Health benefits (vision/dental/life insurance too)
• 401k w/ employer match
• Mental health support; 24/7 Lyra Health
• 8-weeks paid parental leave
• Paid PURRental leave for a newly adopted pet
• Bereavement leave to include loss of pet leave
• Annual paid time off
• Generous employee pet discounts
• Annual CE stipend and dedicated CE PTO

And so much More! At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.