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Americas Head of Customer Service & Operations

GBG Plc

GBG Plc is seeking a Senior Manager for Customer Service & Operations to lead support teams across the Americas region. The role is crucial for ensuring customer satisfaction through effective operational performance. You will manage relationships with stakeholders, drive service quality, and lead operational improvements. The ideal candidate has experience in a technology or SaaS environment, with strong leadership and communication skills. This position offers an opportunity to contribute to a diverse and inclusive workplace. #J-18808-Ljbffr GBG Plc

Vacancy posted 5 days ago
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