Customer Experience Representative
Enterprise Rent-A-Car
Enterprise - - Responsibilities: Meet and greet customers in a professional, friendly, and timely manner; Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services; Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment; Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information; Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
Vacancy posted 3 days ago
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