General Manager / Multi-Unit Operational Manager
Zio Al's Pizza & Pasta- Katy
Job Description
Job Description
CORE MANAGEMENT & OPERATIONS
-Store Oversight: Manage sales, inventory, payroll, labor
control, equipment maintenance, and security across all assigned
locations.
-Leadership & Conduct: Lead by example with
professionalism, urgency, and respect; maintain strict staff
accountability and conflict resolution.
-Labor Control & Floor Support: Adjust labor schedules in
real-time based on sales volume; step in and cover any position
(kitchen, counter, prep) when necessary to control labor costs.
-Financial Reconciliation: Verify money handling accuracy,
conduct cash drawer audits, drop safe deposits, and log daily
cash balances.
-Inventory Integrity: Ensure no items are "86'd" without prior
management/owner awareness and immediate corrective action.
OPENING, CLOSING & QUALITY STANDARDS
-Opening Protocols (Prior to 11:00 AM Open): Arrive 30
minutes early; unlock/disarm; conduct full walkthrough of
Kitchen, FOH, restrooms, and exterior; hold pre-shift goal
meetings.
-Closing Protocols (Post 3:00 AM Close): Conduct full closing
inspection; verify station checklists; secure cash and arm alarm;
log shift notes and next-shift follow-ups.
-Quality & Hygiene: Enforce portion control, waste logs, food
storage/labeling, and 100% health department compliance.
Guest Service & Onboarding: Resolve guest complaints
immediately and professionally; train all new hires according to
official onboarding procedures.
Vacancy posted 13 days ago
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