Clinical Care Coordinator

Job Description

Job Description

A Master's degree in a social services field is required for this position. In addition the applicant must be eligible to sit for a graduate level license in the District of Columbia that could include the LGPC, LPC or LGMFT.  Three years of experience should be directly related to public health or in another position with the provision of social services, supportive services, personal care or related duties.

Assigned responsibilities include the following functions and may evolve based on  agency need.

• Prepare and maintain confidentiality of all required records and reports relating to consumer treatment. 
• Initiate coordination of care and maintain relationships with local community agencies using HIPAA standards, and to ensure confidentiality by optimizing care being received at NLHCS. 
• Provide on-boarding training for new staff in compliance with DBH/MHRS Chapter 34 and NLHCS accordingly. 
• Collect information regarding consumers through interviews, tests, assessments  and evaluations of the day-to-day functionality specific to employment, family and other underlying issues that will identify areas that need continued support resources. 
• Assist with treatment that will provide the consumers with resources. 
• Provide staff evaluation and training for Community Support Workers and other employees as appropriate.
• Provide oversight, supervision and review for the Crisis Plan/Locus/Gains, community referrals, treatment plans for those we serve evaluating proper assignment for Community Support Workers (CSW’s) within 48 hours of the intake session. 
• Oversee and review Crisis Plan/Locus/Gains assessments prepared by Community Support Workers providing a system of services needed for NLHCS consumers.
• Provide consultation, guidance and support to the NLHCS staff creating a working environment in which collaboration is valued and clinical care is promoted and achieved.
• Ensure that all consumers are properly assigned to a CSW within 48 hours of intake. 
• Provide at least 10 billable services per week .
• Assist with providing services to consumers we serve in the NLHCS office.
• Assisting with developing, implementing and expanding NLHCS services and programs. This will address the identified gaps in mental health and supportive services that are available to the consumers within the surrounding community.
• Assist the NLHCS staff with evaluating complex behavioral health situations to develop, recommend, and support appropriate crisis interventions. 
• Conduct follow up and aftercare planning services on an as needed basis. Expeditiously discharge inactive consumers.
• Provide crisis intervention during work hours and after hours as assigned; 
• Attend staff meetings, supervisory conferences, and other required professional training.
• Provide supervision to CSW’s and other administrative staff which includes the review of documentation, work productivity, reports, completion of required paperwork, managing and disseminating information, data collection and management of spreadsheets. Provide feedback regarding quality of interaction with those we serve;
• Ensure that all new consumers assigned to NLHCS caseload have a person-centered treatment plan of care. 
• Ensure that treatment plans are implemented and coordinated with appropriate service deliveries that include behavioral interventions while providing guidance with developing effective life skills.
• Make certain that case notes and treatment plans are approved by the end of the business day; 
• Provide accountability for all NLHCS assigned CSW’s.
• Assist team members with completing Medicaid entitlements applications and track recertification. 

• Make sure that all documentation and services are consistent with the mandated NLHCS mental health service interventions as outlined in Chapter 34 (DBH/MHRS Standards) 
• Authenticate Individual Treatment Plans (ITP) for newly enrolled consumers that include  Individual Specific Service Plan (ISSP), also make certain that ITP’s are updated every six (6) months as needed.,

All mental health services must be accomplished and provided in compliance with the District of Columbia’s Mental Health Standards and regulations of New living Healthcare Services and Federal, State and Local laws applicable to this agreement as well as performing other related duties assigned.