Restaurant Server

JOB SUMMARY The Restaurant Server will oversee the day to day operation of first class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying them to the cook staff, delivering food to customers promptly, and maintaining cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner. RESPONSIBILITIES Report to work on time in a clean, complete, and proper uniform Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.” Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table Use proper, approved abbreviations and submit tickets to the cook’s station Deliver food in a timely manner to the customer when food is ready Handle money from customers, account for all tickets, credit card receipts, and make sure that all tickets have been rung up and closed before shift is over Complete the position checklist while stocking and preparing the unit for the next shift Perform all prepping and cleaning duties as detailed or assigned by supervisor, including but not limited to bussing tables, sweeping and mopping floors, cleaning bathrooms and walls Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints Know the menu, the daily features when applicable, which juices, add‑ons and desserts to suggestively sell products Know and follow the Huddle House steps of service with each and every guest to maximize shift sales QUALIFICATIONS Excellent customer service skills Ability to communicate effectively with all restaurant staff Some previous restaurant experience preferred “Can do” attitude and willingness to be at your best during your shift #J-18808-Ljbffr