Claims Specialist

Claims Specialist We support clients by keeping their insurance claims processing organized, accurate, and moving quickly through the right next steps. We're looking for someone who is detail-oriented, dependable, and comfortable managing that day-to-day work. What is the pay? $48,000 - $60,000 per year, based on experience Individual performance-based bonus up to 10% of salary Company performance-based bonus up to 10% of salary What are the benefits? Fully remote position Competitive health, dental, and vision insurance 401(k) with up to 6% company match 40 days of paid time off, inclusive of vacation, sick days, and holidays $200/month home-office stipend Promote-from-within culture with clear opportunities for advancement What will I be doing? Entering new claim details into client systems accurately and on time Reviewing claim files to confirm required information, documentation, and forms are complete Updating claim records, notes, and status information as new claim activity is received Following up on missing documents, incomplete forms, or other outstanding claim requirements based on client procedures Tracking claim activity and helping ensure routine next steps are completed on time Responding to routine claim-related questions and providing claim status updates as directed Preparing claim summaries, status reports, and other recurring client updates as needed Escalating complex cases through established workflows Following established processes to deliver consistent, high-quality claims processing support What are the requirements? Strong attention to detail Excellent written communication, including grammar, punctuation, and spelling Strong organizational, task management, and follow-through skills Comfortable working with insurance claims and related documentation across multiple client systems and workflows Able to review files carefully and identify missing information, incomplete documentation, or inconsistencies according to client procedures Fast, reliable internet connection and a distraction-free work environment What additional qualifications could I have? 1+ year experience in claims processing or similar administrative support experience Familiarity with Google Workspace, Microsoft Office, Microsoft Teams, Slack, Zoom, project management tools, and AI productivity tools Great claims processing support is about more than processing paperwork -- it's about helping clients keep claims accurate, organized, and on-track and helping policyholders experience a smooth filing process. If that sounds like the kind of work you do best, we'd love to hear from you.