Receptionist / Medical Records

Job Title

Essential Duties, Tasks and Responsibilities

• Welcomes patients and visitors by greeting them in person or on the telephone
• Collects patient identification cards
• Collects patient insurance information
• Ensures that documentation is completed and all necessary documents are signed by the patient
• Updates patient accounts by recording personal and financial information in the revenue management system
• Collects copayments and deductibles as needed
• Records payments in the billing system or log as required
• Issues receipts for payments received
• Balances upfront collections at the end the shift
• Notifies clinical when patient is ready to proceed to the clinical area
• Accepts deliveries to the ASC, as needed
• Maintains business office inventory and equipment by checking stock to determine inventory level
• Receives and opens office mail as needed
• Takes deposits to the bank as needed
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Prepares patients charts for the following day
• Maintains strict adherence to the center's policies and procedures; reports needed changes and discrepancies
• Strong knowledge of Microsoft Excel and Outlook
• Attends all required education
• Regular and predictable attendance required
• Performs other miscellaneous duties as assigned

Qualifications

Behaviors

Preferred

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Self-Starter

Inspired to perform without outside help

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Ambulatory Surgery Center