Enrollment Contract Specialist

Our client, a higher education institution, is seeking an Enrollment Contract Specialist to support their enrollment services team. This position offers $20/hour, a 37.5-hour workweek (Monday-Friday, 8:30 AM - 4:30 PM), and is hybrid based in Dedham, MA. This role is with a well-established university environment supporting students, families, and campus constituents through a centralized contact center. Qualified and interested candidates are encouraged to apply today for immediate consideration. Key Responsibilities Serve as the front-line contact for inbound calls from students, parents, and university stakeholders Respond to inquiries related to departments such as financial services, admissions, and global services Provide high-quality customer service and accurately direct calls to appropriate departments Maintain a working knowledge of university functions and services Operate in a metrics-driven contact center environment Utilize internal systems and databases to track inquiries and support communication Candidate Qualifications Prior customer service experience, preferably in a call center or high-volume phone environment Strong communication, interpersonal, and phone skills Ability to work in a fast-paced, metrics-driven setting Comfortable using Microsoft Office and database systems Experience in higher education, front-facing roles, or administrative environments preferred Reliable transportation required for onsite training in Dedham Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)