Accounts Receivable Analyst

We believe being healthy should not require tradeoffs. SCN BestCo is a leading innovator, developer and manufacturer of Vitamin, Mineral & Supplement (VMS), Over-the-Counter (OTC) and prebiotics/probiotics in enjoyable forms such as gummies, lozenges and chews. With over 50 years of excellence, our team leads the way in changing how consumers make healthier choices. With unique food science expertise and proprietary processes, we've pioneered many firsts. The fire in our belly to create new to the world products has guided and continues to be core to our mission of making health and wellness more enjoyable. Come join us and become a part of our winning formula!

The Accounts Receivable (AR) Analyst is responsible for managing key aspects of the receivables process to ensure accurate and timely revenue recognition and cash flow. Primary duties include preparing and issuing customer invoices, overseeing deduction management, supporting cash application activities as needed, and maintaining accurate financial records. The AR Analyst also generates regular and ad hoc reports, performs intercompany account reconciliations, and provides administrative support to the Finance team. The position requires strong analytical skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.

Estimated starting annual base salary is $25.68 - $38.52 hour less applicable withholdings and deductions, paid on a bi-weekly basis. Please note that the actual compensation offered may vary based on relevant factors as determined by the Company, which may include, but is not limited to, location, experience, qualifications, education, skillset, and market conditions. The target base compensation for this role is in the low to middle of the range, with the top of the range reserved for only exceptional circumstances. In addition, this role is eligible for a discretionary, variable annual incentive, paid based on Company performance factors. SCN BestCo offers a competitive benefits package to eligible full-time employees, which currently includes medical, dental, and vision plans, 401(k) with employer matching contributions, life insurance, paid time off, tuition reimbursement, and more, as well as paid sick leave in accordance with applicable law. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.

Essential Duties and Responsibilities

• Generate and distribute customer invoices in accordance with sales orders, contracts, and shipment documentation.
• Ensure billing accuracy by validating pricing, quantities, and terms.
• Enter all invoices into assigned portal for uploads - work with IT on automation of the process.
• Collaborate with Sales, Logistics, and Customer Service to resolve billing discrepancies.
• Monitor and investigate customer deductions (e.g., shortages, pricing, promotional allowances).
• Coordinate with internal departments (Sales, Logistics, Customer Service) to validate deduction claims.
• Research root causes of deductions and chargebacks and support resolution efforts in partnership with cross-functional teams.
• Communicate with customers regarding invalid deductions or disputed balances to support recovery of outstanding amounts.
• Process approved deductions and initiate collection efforts for invalid claims.
• Provide backup support for daily cash application processes including applying payments to customer accounts.
• Assist in reconciling unapplied cash and resolving payment discrepancies.
• Utilize customer portals to review payment activity, identify pending payments, and research deductions or chargebacks.
• Reconcile outstanding and disputed balances through proactive customer communication and account analysis.
• Contact delinquent customers to obtain payment commitments and document collection activity in accordance with company guidelines.
• Support month-end and quarter-end close activities related to cash application.
• Record all non-customer check deposits in financial management system(s) (e.g., NetSuite).
• Research billing discrepancies and coordinate with internal departments to resolve disputes and prevent payment delays
• Work with intercompany stakeholders to ensure proper cut-off and alignment.
• Assist in documentation of AR processes and policies.
• Support finance projects and continuous improvement initiatives.
• Provide administrative support such as data entry, file maintenance, and correspondence with customers or internal teams.

Required Qualifications

Education & Experience:

• Associate's degree in a related field.
• 4 years' experience in commercial collections and commercial credit in a Business to Business (B2B) environment, or commensurate combination of higher education and work experience.

Knowledge, Skills, & Abilities (KSAs):

• Good working knowledge of accounting principles and practices and their application.
• Demonstrated oral and written communication skills.
• Strong customer service support skills including the ability to promote these skills in peers.
• Demonstrated ability to establish collaborative working relationships with all levels within the organizations, as well as external customers and service providers.
• Analytical skills, ability to identify, define, and solve problems rapidly and to think and plan strategically.
• Ability to analyze moderately complex issues and make recommendations for proper actions.
• Good organization, attention to detail, time management, prioritization, and multi-tasking skills.
• Computer proficiency including Microsoft Office skills, particularly in Excel and Outlook.
• Must have the ability to communicate effectively, verbally and in writing, with internal staff and management.
• Must be able to demonstrate practical problem solving and troubleshooting skills. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Preferred Qualifications

• Bachelor's degree in accounting, finance, or related field.
• Food and beverage manufacturing industry experience.
• Bilingual in English and French.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.