Business Governance Senior Analyst - Deposit Disclosures

Deposit Governance Analyst

This role is an in office role requiring working five days per week in one of the locations listed on the requisition. The Deposit Governance Analyst is responsible for the end-to-end lifecycle management of deposit disclosures and client communications, including inventory management, periodic review execution, regulatory alignment, and update implementation across all delivery channels. This role serves as a central control point to ensure that all deposit-related disclosures are accurate, compliant, consistent across platforms, and updated within required review cycles, addressing critical capacity gaps identified in disclosure governance.

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Own and maintain the end-to-end governance of the deposit disclosure inventory, including tracking, version control, and ensuring completeness and accuracy across all disclosure artifacts (e.g., agreements, fee schedules, Account Overview Guides, client notices, digital disclosures, and forms).

• Establish and maintain structured processes and procedures for disclosure lifecycle management, including creation and maintenance of job aids, tracking tools (e.g., Airtable, SharePoint), and documentation standards to support audit readiness and consistent execution.

• Manage disclosure review cycles (annual and event-driven) by coordinating updates driven by regulatory changes, product enhancements, system updates, or risk/audit findings; ensure reviews are completed timely and supported by documented approvals.

• Assess impacts of business unit and enterprise initiatives on deposit disclosures, ensuring all required updates to client-facing materials are identified, prioritized, and implemented in alignment with regulatory and product requirements.

• Serve as the central point of contact for disclosure inventory and related governance processes, including supporting documentation requests, inventory validation, and ensuring alignment across multiple storage locations and delivery channels (e.g., Client Central, digital platforms, intranet, print).

• Perform research and coordinate responses related to client communication requirements, including inquiries tied to disclosure content, wording, or delivery to ensure accurate and compliant client messaging.

• Identify, assess, and escalate disclosure-related issues and risks, including inconsistencies across channels, outdated content, or gaps in required client communications; support intake and tracking through Issues Management frameworks.

• Partner with business owners, Product, Legal, Compliance, Marketing, and Operations teams to remediate identified gaps, implement required disclosure updates, and ensure alignment across systems, processes, and client-facing materials.

• Support development of preventative and detective controls related to disclosure management, including monitoring for upcoming review dates, content discrepancies, and process breakdowns.

• Perform ongoing monitoring of disclosure processes and related business execution, ensuring consistent adherence to governance standards, review timelines, and regulatory expectations.

• Execute more complex disclosure governance and risk activities, including coordinating large-scale updates (e.g., regulatory changes, product conversions) and supporting cross-functional initiatives impacting client communications.

• Escalate risks, control gaps, and capacity constraints related to disclosure management to leadership, including missed review cycles, inventory gaps, or process inefficiencies.

• Maintain strong working knowledge of applicable regulatory requirements governing deposit disclosures and client communications (e.g., Truth in Savings/Reg DD, Reg E), and ensure proper application to all supported products and materials.

Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in Accounting, Business, Finance or related field, or equivalent education and related training

• 3-6 years of experience in a financial or other institution with emphasis on risk management or equivalent work experience and training

• Understanding of industry-related regulatory requirements.

• Knowledge of operational and other non-financial risks.

• Ability and willingness to learn and adapt to change and competing priorities

• Strong written and verbal skills

• Uses judgment but close supervision is required for most tasks

• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

• Ability to travel, occasionally overnight

Preferred Qualifications: Master's degree in Finance or Business, or equivalent education and related training. Six plus years of banking or relevant experience. Audit experience. Strong knowledge in field of assigned business unit(s). Consumer and small business banking experience.

SunTrust Investment Services, Inc.