Onboarding Specialist

Overview The Onboarding Specialist is responsible for guiding new online buyers through launching and growing their business with Inc. Authority, providing expert consultation on long-term business solutions, and building strong client relationships to ensure long-term satisfaction and mutual growth. This position will be onsite at our Reno, NV office. Responsibilities Welcome and guide new online buyers to Inc. Authority, helping them launch and grow their businesses. Provide expert consulting on long-term business solutions, including legal packages and bundles. Build strong relationships with existing clients to create opportunities for growth - both for them and your team. Analyze customer feedback to develop new techniques for ensuring long-term client satisfaction. Provide outstanding customer service, ensuring every client feels valued and heard. Qualifications A goal-driven and self-motivated professional who thrives in a fast-paced, high-energy environment. A team player who enjoys collaborating and building relationships with both clients and colleagues. A sales-savvy individual with at least 3 years of experience in sales (phone sales preferred). Open to growth and coaching, with a desire to continually improve and achieve more. Someone who loves people—you’re great at connecting with others and providing exceptional service. You’re tech-savvy with basic computer skills and can quickly adapt to new tools and systems. Benefits Actual compensation will depend on several factors but the annual average salary is around $60,000. 401k, with matching contributions. Short-Term/Long-Term Disability Insurance. Plus other wellness benefits to include: fringe lifestyle benefits up to $250. Medical, financial, and other benefits. Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages. #J-18808-Ljbffr LegalZoom.com, Inc.