[US HQ] Associate Director, North America Launch

Associate Director, Launch, Global Value Stream (North America)

The Launch Associate Director is a critical, hands-on role responsible for the successful execution of all new hardware installations, new building launches, and decommissioning projects across the North American network. You will serve as the primary project owner, coordinating cross-functional teams, managing timelines, budgets, and risks to ensure seamless operational readiness and minimal business disruption. This position requires a strong blend of technical acumen, project management discipline, and stakeholder communication expertise.

You will...

• Serve as the primary point of contact from the Global Value Stream organization for all new facility launches for expansions, major hardware deployments, and site decommissioning activities in the United States and Canada.
• Develop comprehensive project plans, including scope definition, detailed work breakdown structures, schedules, resource allocation, and budget management.
• Coordinate and drive alignment across internal teams (Operations, Tech, Real Estate, HR, Procurement) and external vendors (contractors, suppliers) to meet launch deadlines.
• Identify, track, and mitigate project risks and dependencies, escalating critical issues to leadership with proposed solutions.
• Oversee the installation and commissioning of material handling equipment, IT infrastructure, and other operational systems in new and existing sites for the OpEX team.
• Establish Go/No-Go criteria and lead comprehensive readiness reviews before handing over launched assets to the Operations team.
• Document and standardize launch processes, creating post-mortem reports and implementing lessons learned to continuously improve future project execution.
• Lead a group of executives throughout North America who are each responsible for regional leadership of launch and launch related projects.

You have...

• Proven experience (5+ years) in high-stakes project management, preferably within logistics, e-commerce, or manufacturing environments.
• Demonstrated success in managing large-scale facility launches, capital expenditure projects, or complex hardware/system implementations.
• Exceptional organizational, problem-solving, and communication skills, with the ability to influence stakeholders at all levels.
• Ability to travel frequently (up to 50-75%) to sites during critical project phases, including internationally.
• Familiarity with automated material handling systems (MHS), conveyor systems, and/or network infrastructure is highly desirable

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don't "tick all the boxes" but think you'd thrive in this role, we would really like to learn more about you.

You'll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

When submitting supporting documents such as a resume, curriculum vitae (CV), or educational transcripts, you may voluntarily redact or omit any information that would identify your age. This includes:

• Dates of birth
• Dates of attendance at educational institutions
• Dates of graduation

Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills, qualifications, and experience. Please be aware that should you receive a conditional offer of employment, we may be required to request this information for legally permissible purposes, such as verifying eligibility for employment or for benefits administration and background checks. Newark, NJ Pay Range $140,700 — $170,500 USD

This position is also eligible for the HelloFresh equity plan.