SVP of Exterior Trade Services

SVP of Exterior Trade Services


About KBS

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily . We help industry leaders across a wide range of key verticals-including retail, industrial and logistics, healthcare, education, manufacturing, and more -maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we're looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

If this sounds like you, then why wait, APPLY TODAY!!

Position Summary

Owns the enterprise-wide operational performance, growth, and P&L of Exterior Services (including snow removal, landscaping, and exterior maintenance services) across a national portfolio. Accountable for revenue, margin expansion, cost structure, and service delivery execution within a highly seasonal, labor-intensive, and operationally complex environment.

Shapes and drives the operating strategy for Exterior Services by aligning commercial growth with operational capacity, financial targets, and long-term scalability. Translates customer commitments, RFP requirements, and market opportunities into standardized, executable operating models across all regions. Leads through a layered executive structure (EVP/RVP) to ensure disciplined execution, consistent performance, and enterprise-wide alignment. Partners with executive leadership to position the business for sustained, profitable growth and market expansion.

Essential Duties and Responsibilities

Job responsibilities include but are not limited to:

• Own full P&L accountability, including revenue growth, margin expansion, cost optimization, and long-range financial performance

• Set and drive the enterprise operating strategy for Exterior Services, ensuring alignment with company objectives and market opportunities

• Lead multi-region operations through EVP/RVP leadership, establishing clear accountability for performance, execution, and financial outcomes

• Ensure customer commitments, national contracts, and RFP requirements are operationally executable, scalable, and consistently delivered

• Establish enterprise-wide operating standards and governance that drive consistency, efficiency, and service quality across all regions

• Drive margin expansion through labor optimization, route density, vendor strategy, fleet utilization, and disciplined cost management

• Oversee field procurement, vendor governance, and fleet strategy to ensure scalability, cost efficiency, and operational readiness

• Define and monitor enterprise KPIs, dashboards, and performance frameworks to drive visibility, accountability, and decision-making

• Identify systemic operational risks, inefficiencies, and performance gaps; lead large-scale, data-driven transformation initiatives

• Oversee forecasting, capacity planning, and operational readiness, including seasonal demand variability and resource allocation

• Partner with Sales leadership to align growth strategy with operational capability, ensuring new business is executable and profitable

• Lead operational design for new business, including labor modeling, service delivery frameworks, and scalability planning

• Oversee pricing strategy execution to ensure alignment with cost-to-serve, risk factors, and margin expectations

• Ensure operational infrastructure (account setup, onboarding, claims, and service processes) supports scale and efficiency

• Oversee compliance, risk management, and investigation processes to protect the organization and ensure operational integrity

• Drive enterprise-wide training and capability development focused on field operations, safety, and service execution

• Analyze market trends, competitive dynamics, and seasonal variability to inform strategic planning and operational positioning

• Serve as a key executive partner to the COO and senior leadership team on performance, strategy, and growth initiatives

Additional Duties and Responsibilities

Provide additional duties upon request of management.

Knowledge, Skills and Competencies

Knowledge:


• Enterprise operations leadership within large-scale, multi-site, field-based environments

• Full P&L ownership, financial planning, and performance management

• Exterior services industry, including snow removal, landscaping, and weather-driven operations

• Strategic planning, operational scaling, and transformation

Skills:


• Executive leadership with the ability to lead through layered organizational structures

• Strong financial acumen, including forecasting, budgeting, and margin optimization at scale

• Advanced analytical and problem-solving capability

• Executive communication and influence across senior stakeholders

• Cross-functional leadership and enterprise alignment

Competencies:

• Enterprise leadership and ownership mindset

• Business acumen and financial discipline

• Decision quality in complex, dynamic environments

• Strategic thinking with operational execution focus

• Organizational and political savvy

• Ability to drive alignment, accountability, and performance at scale

Educational Qualifications/Job Experience Requirements

Experience Required:


• 15+ years of operations leadership experience in exterior services, facilities services, or similar field-based industries

• Proven experience leading large-scale, multi-region operations with full P&L accountability

• Demonstrated success driving operational performance, margin expansion, and scalable growth

• Experience leading through senior leadership layers (EVP/RVP or equivalent)

Education:


• Bachelor's degree in business or equivalent

• Master's degree preferred

Working Conditions/Physical Requirements

Schedule:


• Regular weekly schedule; weekends or holidays as needed

The working conditions and physical environments described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements:


• Extended periods of work seated at a desk and or walking long distances at client sites; repetitive hand motions; prolonged use of computer; occasionally lift and carry up to 25 lbs.

• Ability to speak clearly (use of voice)

• Ability to hear


• Vision requirements include close vision, distance vision, color vision, moderate peripheral vision, depth perception and ability to adjust focus

Environment:


• Office environment generally mild to moderate conditions including varying temperatures and noise levels conducive to a busy workplace and office equipment

• Lighting varies based on building requirements and may be adjusted within reason

• Time constraints and related pressures to complete work are high

• May meet customers at their areas of work (indoors or outdoors) in varying temperatures and related building and or landscape conditions

Travel: