Crosby's District Leader

Job Description

Job Description

Description:

Now Hiring: District Leader – Crosby’s Convenience Stores

Store Locations: Buffalo Area

Are you a results-driven leader with a passion for retail excellence and community engagement? Crosby’s is looking for a District Leader to join our growing team and expanding store footprint to oversee the operational and financial success of a group of our convenience stores.

As a District Leader, you’ll be responsible for driving sales, ensuring operational efficiency, and leading store teams to deliver exceptional customer service. This role requires regular travel between store locations within your assigned region, so reliable transportation is essential. If you're a strategic thinker, people motivator, and hands-on leader who thrives in a fast-paced retail environment, we want to hear from you!

What You’ll Do:

Financial & Operational Leadership

• Meet or exceed sales and profitability goals across your district
• Manage inventory and merchandising strategies to drive growth and reduce waste
• Oversee cash handling procedures and perform periodic audits
• Leverage retail tech tools for operational insights and improvements

Store Operations & Compliance

• Ensure compliance with all regulatory and company standards, including food safety, tobacco, and alcohol laws
• Conduct safety inspections and promote a safe, efficient store environment
• Drive accuracy in food service execution, pricing, cleanliness, and customer satisfaction

Lead & Develop Your Team

• Recruit, mentor, and coach a high-performing team of store managers and associates
• Conduct performance reviews and lead employee development programs
• Ensure stores are fully staffed and equipped with trained, capable leaders

Customer Experience & Community Impact

• Monitor and respond to customer feedback to enhance service quality
• Represent Crosby’s in the local community by supporting events and building relationships
• Promote Reid / Crosby’s brand and values through meaningful community involvement

Collaborate & Communicate

• Serve as the critical communication link between stores and corporate support teams
• Share best practices, operational updates, and strategic goals with your team
• Uphold and model Crosby’s mission: “Exceed Customer Expectations, Every Day, Every Time.”

Why Work for Crosby’s?

At Crosby’s, we are committed to living our core values in every aspect of our work: Honesty, Trustworthiness, Customer Focus, Team Spirit, Cost Consciousness and Entrepreneurialism. As a District Leader, you’ll play a key role in shaping our stores' success and making a positive impact in the communities we serve. We offer a supportive environment, opportunities for growth, and the chance to lead with purpose.

As part of the Reid Group family, we offer an outstanding benefits package , including:

• Competitive salary with significant bonus potential
• Weekly pay
• Monthly auto and cell phone allowances
• Medical, dental, vision and life insurance
• Disability, critical illness and accident insurance
• 401(k) with company match and annual profit sharing
• Paid time off and holidays
• Career growth opportunities in a dynamic and supportive team
• Tuition Reimbursement

Requirements:

• High School Diploma or equivalent (required)
• At least 21 years old
• Significant Leadership experience in retail or a similar fast-paced environment
• Valid NYS Driver’s License and reliable transportation
• Serve Safe certification (preferred)
• Strong organizational, communication, and problem-solving skills