Director of Advancement Services

Director of Advancement Services

The Director of Advancement Services supports Truman State University's mission by providing leadership for the systems, data, reporting, gift processing, and operational functions that strengthen fundraising and engagement efforts. This position helps ensure that Advancement information is accurate, accessible, and used effectively to support donor relationships, alumni engagement, stewardship, and philanthropic growth. Reporting to the Vice President for Advancement, the Director of Advancement Services serves as the operational lead for Advancement's use of Slate and related data processes. In this role, the Director works closely with Advancement colleagues, Information Technology Services (ITS), and the Business Office to ensure Advancement systems, records, reports, and processes support the division's goals.

The Successful Candidate Will:

• Be organized, analytical, detail-oriented, and committed to accurate data and reliable processes
• Communicate clearly, professionally, and in a timely manner while maintaining discretion, confidentiality, and professionalism in all interactions
• Serve as a trusted resource by making systems, reports, and processes understandable and useful
• Approach work with curiosity, initiative, sound judgment, and a solutions-oriented mindset
• Manage multiple projects and deadlines with organization, accuracy, and follow-through
• Work effectively with both technical and non-technical colleagues to improve operations and support fundraising success
• Lead with accountability, providing clear expectations and support to direct reports
• Contribute to a positive team culture focused on collaboration, service, and shared success

Required Qualifications - Bachelor's degree in any field of study or an equivalent combination of education and experience. At least 2 years of experience in database management, operations, reporting, higher education advancement, nonprofit operations, business, finance, or a related field. Demonstrated ability to collect, organize, analyze, interpret, and present information clearly and accurately.

Preferred Qualifications - Significant experience with gift processing, advancement reporting, data segmentation, or constituent data management. Experience using Slate or another advancement-oriented CRM. Previous experience supervising staff and leading a team. Familiarity with CASE standards and IRS regulations related to charitable giving, gift administration, and advancement services best practices.

Truman offers an attractive benefits package including paid sick and vacation time; paid holidays; medical, dental, vision, life and disability insurance; and retirement plan. Paid parental leave and tuition discount are available for eligible employees after one year. For more information, visit

Salary - The starting salary for this position ranges $45,000-50,000 annually commensurate with qualifications and experience.

Non Discrimination Statement - Truman State University is an equal opportunity employer. We do not discriminate in hiring, promotion, or any other employment practices on the basis of race, color, religion, national origin, ancestry, sex (including pregnancy), age, disability, protected veteran status, or any other characteristic protected by federal or Missouri law. We are committed to fair and equal treatment in all aspects of employment. Inquiries about these policies may be directed to the Institutional Compliance Officer, View phone number on click.appcast.io, and View email address on click.appcast.io. Truman is committed to providing reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate form or to request an accommodation, please contact Human Resources, McClain Hall 101, 100 E. Normal, Kirksville, MO 63501, View phone number on click.appcast.io or View email address on click.appcast.io.