Driver/Yard Supervisor

Driver/Yard Supervisor

Rentals To Go was founded in Norwich, New York in 2000 as a portable toilet business. Today our business includes offices in Texas, Florida, and several branches across Upstate New York. We have done business across the United States and expanded our services to much more than portable toilets to include portable: bunk houses, campers, flushable restroom trailers, laundry facilities, mobile command centers, light towers, refrigeration units, water storage containers, temporary fencing, and generators.

Our mission is to make life better for our customers by providing superior equipment and services and consistently creating the best home away from home experience. As we continue to grow and expand, we remain committed to maintaining a safe work environment for our employees and a family-like culture.

We provide a competitive benefits package that lets you live life the way you intend. We offer so much more than a regular paycheck; our benefits package is chock full of perks such as paid time off, health care opportunities, 401k matching, paid holiday and more.

The Driver/Yard Supervisor is responsible for the daily leadership and operational performance of an assigned branch. This position oversees personnel, equipment, fleet assets, customer service, safety compliance, and route execution to ensure efficient, safe, and profitable operations.

The Driver/Yard Supervisor serves as the primary operational leader within the branch and is responsible for developing employees, maintaining service quality, supporting customers, and ensuring compliance with company policies and regulatory requirements. This role requires a hands-on leadership approach and the ability to provide direct field support when operational needs require.

We are looking for someone who has a positive and professional attitude, enjoys problem solving and thrives in a fast pace rewarding environment.

Operations Management

• Direct daily branch operations and service execution.
• Coordinate personnel, equipment, vehicles, and resources to meet operational demands.
• Monitor route completion, service quality, productivity, and customer satisfaction.
• Track driver progress throughout the day and adjust schedules as needed.
• Maintain communication with dispatch, routing, sales, and customer service teams.
• Utilize company systems including Elements, Paylocity, Samsara, and Fleetio.
• Identify operational issues and implement corrective actions.
• Ensure branch readiness for seasonal demands, special events, and service fluctuations.

Team Leadership

• Lead, coach, and develop branch personnel.
• Establish clear performance expectations and accountability standards.
• Conduct employee training, coaching, and performance reviews.
• Assist with hiring, onboarding, disciplinary actions, and employee development.
• Promote teamwork, professionalism, and company culture.
• Provide hands-on leadership and support in both office and field environments.

Customer Service

• Ensure customers receive timely and professional service.
• Resolve customer concerns and service issues promptly.
• Support customer retention through service excellence.
• Maintain positive relationships with customers and community partners.

Fleet & Equipment Management

• Oversee branch vehicles and equipment.
• Ensure preventive maintenance schedules are followed.
• Coordinate repairs with maintenance personnel and vendors.
• Monitor equipment readiness, utilization, and compliance.
• Ensure all inspections and documentation are completed properly.

Safety, DOT & Compliance

• Promote and enforce company safety policies.
• Conduct branch safety meetings and inspections.
• Ensure compliance with DOT, OSHA, environmental, and company standards.
• Investigate incidents and implement corrective actions.
• Maintain accurate safety and compliance records.

Financial & Administrative Responsibilities

• Manage branch inventory and supply levels.
• Monitor branch productivity and operational KPIs.
• Control branch expenses and identify efficiency improvements.
• Maintain accurate operational reports and documentation.
• Other duties, as assigned.

Benefits

• Competitive salary commensurate with experience.
• Health, dental, and vision insurance options.
• Retirement savings plan with employer match.
• Paid time off and holidays.
• Opportunities for professional development and advancement within the company.
• A positive work environment with a supportive team culture.

Requirements

Qualifications

• High School Diploma or GED required.
• Associate or bachelor's degree preferred.
• 3-5 years of leadership experience in operations, logistics, transportation, or service industries.
• Experience managing route-based operations preferred.
• Strong communication, leadership, and organizational skills.
• Valid driver's license required; CDL preferred.

Skills

• Teamwork
• Time Management
• Communications
• Decision Making and Problem Solving
• Customer Service

Job Type: Full-Time

• Variable shift required

Work Location: This position will be based at the physical location and is not a remote position.

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business need.