Senior Pilot Operations Support Specialist

Delta Air Lines, Inc. seeks a customer service focused professional to provide chat, case, phone, and walk-in support for Flight Operations. This dynamic 24/7 team handles administrative and operational tasks, especially during Irregular Operations (IROPs). You will advocate for pilots while interpreting policies and guiding pilots through Deltanet and AskHR. Responsibilities include evaluating escalations, coordinating with Crew Operations and FAA, processing expense reports and renewals, and #J-18808-Ljbffr