Senior Assistant Community Manager (Kiku Crossing)

Job Description

Job Description

About MidPen 

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation's leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 142 properties is home to 22,800 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.

Property Name: Kiku Crossing

As the Senior Assistant Community Manager, you will report to the Community Manager. You'll be responsible for supporting the daily operations of the property, including key areas of responsibility like fiscal management, compliance, facilities, risk management, and resident relations. 

Responsibilities:  

• Schedule income verification appointments, process lease agreements, and manage housing waitlists 
• Assist with re-certifications, welfare exemption documents, Management and Occupancy (MOR), and Tax Credit Allocation Committee (TCAC) reviews 
• Issue notices, coordinate unit vacancies, and monitor turnover forms 
• Support rent collection, handle security deposits, and manage petty cash and bank deposits 
• Conduct property inspections and report maintenance and security concerns 
• Coordinate maintenance inspections and ensure timely processing of work orders 
• Maintain confidential resident and property files 
• Facilitate emergency preparedness communication and organize resident meetings 

Qualifications:   

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required. 

Knowledge, Skills, and Abilities

• Proficient in MS Office and RealPage software for managing housing records and communications 
• Strong verbal and written communication skills to interact effectively with residents and agencies 
• Excellent customer service with the ability to acheive measurable results 
• Highly organized and detail-oriented 
• Able to work independently with minimal supervision in a fast-paced, team-based environment 
• Physically able to perform desk-based tasks, occasional lifting (up to 15 lbs), and property inspections 
• Comfortable with occasional standing, walking, bending, and reaching during on-site duties 
• Committed to the mission and values of MidPen Services and MidPen Housing 

Education and Experience  

• High School diploma or GED and one year of residential property management, customer service or administrative experience or a combination of education and relevant experience 

Pay Range: $25.00 - $28.13 Hourly - Pay based on applicable experience and qualifications

Bilingual in English and Spanish preferred

Benefits and Compensation (see here for full details)

• Health Insurance 
• Dental, Vision, Life & Disability Insurance
• 403(b) Retirement Investment
• Employee Education Reimbursement Program
• Paid Parental Leave
• FSA for Childcare, Medical, and Commuter Benefits
• EAP Program
• Pet Insurance
• Paid Time Off
• Company Holidays
• Wellness Days

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are committed to providing an inclusive and accessible hiring process. If you need a reasonable accommodation for any part of the application or interview process, please notify your recruiter. Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.