Help Desk Champion: IT Support & Onboarding
NTI
NTI in Rockville, MD is seeking a customer‑oriented Tier 1 Help Desk Technician to be the first point of contact for internal staff and end‑users seeking technical assistance. You will diagnose and resolve basic hardware, software, OS, and network issues while delivering excellent customer service. You will log requests, provide onboarding support, assist with software deployment, and escalate complex incidents to Tier 2/3 teams. #J-18808-Ljbffr NTI
Vacancy posted 3 days ago
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