Assistant Manager (Concierge) | Property Management

Assistant Manager (Concierge) | Property Management We are seeking a sophisticated and driven Assistant Manager, Concierge to lead our front‑of‑house team at a prestigious high‑end residential development in the heart of Marina Bay. This is a pivotal leadership role for a service professional who thrives on interpersonal interaction and takes immense pride in delivering a “Gold Standard” resident experience. Duties & Responsibilities Team leadership: lead, mentor, and inspire a dedicated concierge team to achieve excellence in daily operations Service excellence: enhance and uphold bespoke service standards, ensuring every resident interaction is seamless, professional, and personalized Strategic partnership: work closely with the management team to align concierge operations with the overall estate management goals Operational management: oversee roster planning, handle complex resident inquiries, and ensure the lobby and communal facilities reflect the luxury status of the development Requirements Experience: proven track record in luxury hospitality, premium residential services, or high‑end guest relations Soft skills: exceptional communication skills with a natural ability to connect with people from diverse backgrounds Leadership: strong team‑building skills with a passion for coaching and developing staff Flexibility: ability to work a 5‑day work week (including weekends) on a rostered basis Availability: Must be comfortable with 12‑hour shifts on selected Fridays, Saturdays, and Sundays, as well as working on Public Holidays #J-18808-Ljbffr Edmund Tie & Company ETC