Library Assistant II (Crescent)

Department: Library Reports to: Library Director Salary: $14.58 - $15.92

Job Summary
Under the direction of the Branch Supervising Librarian, the Library Assistant II performs clerical and para-professional duties in the operation of a Branch Library. This position is part-time or substitute-based, supporting daily library functions and assisting patrons across all age groups.

Essential Duties and Responsibilities
The following list is not intended to be all-inclusive. Additional duties may be assigned as needed.

• Remain up to date on library policies and procedures, particularly those related to branch operations.
• Assist with planning and facilitating programs for children, teens, and adults.
• Provide courteous and helpful assistance to patrons seeking materials, information, or help with library technologies.
• Support patrons with impairments by helping them locate accessible and appropriate resources.
• Contact patrons regarding reserved, overdue, or damaged materials in a professional manner.
• Record and maintain daily library usage statistics.
• Charge and discharge library materials; reshelve items; issue library cards in accordance with eligibility guidelines.
• Maintain a clean, organized, and welcoming library environment; ensure bookshelves, furniture, and displays are orderly and appealing.
• Notify appropriate personnel in the event of an emergency.
• Assist with weeding outdated or worn materials from the collection under direction of the Branch Assistant.

Required Competencies

• Analytical Thinking: Applies logic and experience to support decision-making.
• Continuous Learning: Engages in ongoing development and shares knowledge with peers.
• Job Knowledge: Demonstrates a solid understanding of library systems and operations.
• Technology Use: Utilizes current technologies effectively and adapts to new systems.
• Problem Solving: Resolves issues efficiently, including during emotionally charged interactions.
• Project Management: Meets project goals within time and budget constraints.
• Customer Service: Provides responsive and respectful support to library users.
• Communication Skills: Communicates clearly and effectively, both verbally and in writing.
• Collaboration: Works well in team settings, values input from others, and contributes to shared goals.
• Customer Focus: Prioritizes user needs and strives to enhance patron experience.
• Adaptability: Responds well to shifting priorities, unexpected events, and change.
• Professionalism: Maintains appropriate attire and conduct; reliable and punctual.
• Dependability: Follows through on tasks, takes responsibility for outcomes, and keeps supervisors informed.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Training Period
Over 3 months up to and including 6 months (excluding the orientation time required of a fully qualified worker to become accustomed to the special conditions of any new job).
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Computer Skills
Ability to use email, web browsers, search engines, and word processing software. Ability to learn to use new software.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates, Licenses, Registrations
Current Oregon Driver License
Physical Demands: This role requires frequent standing, walking, sitting, hand use, reaching, and effective communication. Occasionally, you may need to climb, balance, stoop, kneel, crouch, crawl, or use the senses of taste or smell. The ability to lift or move up to 50 pounds is sometimes necessary. Vision requirements include close, distance, color, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations can be made for individuals with disabilities.