Robotics Field Service Engineer

Job Description

Job Description

OVERVIEW 

At Mission Design & Automation, we attribute our success to the strength of our team and our ability to be agile and adaptive to new market demands. We believe that our customers should experience a seamless process from start to finish and our people, culture, and customer-centric attitude will make that possible. To build on this team we are searching for a highly qualified Robotics Field Service Engineer. The ideal candidate will be capable of balancing multiple diverse projects, have a high technical aptitude, integrity, and a broad experience in automation. This position includes roughly 70-80% local, non-overnight travel and 10% overnight travel. When not at a customer facility, you will work on-site at Mission in Holland, MI.  

WHAT YOU’LL GAIN 

• One-on-one technical training in programming, robotics, maintenance, and troubleshooting 

• Extensive exposure to working at various customer sites locally

• Customized mentorship in areas of improvement 

• A work environment centered around an upbeat, motivated, and winning culture 

• Potential to participate in future certified robotics training programs 

RESPONSIBILITIES 

• Install, upgrade, troubleshoot and/or repair automation equipment 

• Perform troubleshooting and field repairs on wide variety of robot models and peripheral equipment 

• Provide technical phone support and troubleshooting assistance to customers 

• Perform preventive maintenance and evaluate/audit customer equipment 

• Evaluate robot cycle times and make improvements when possible 

• Robot repairs (predominately on FANUC robots) 

• Work with Build and Controls teams while installing new equipment at customer facilities 

• Assist customers with equipment upgrades, modifications, and retrofits to existing system 

• Provide on-site customer training 

• Work safely and adhere to safety standards 

• Accurately complete and submit service and expense reports in a timely manner 

REQUIREMENTS 

• Minimum 3-5 years of experience in the automation industry 

• Strong mechanical aptitude and familiarity with robotics and/or automation  

• Understand diagrams and schematics including mechanical, electrical, pneumatic, hydraulic, and bill of materials 

• Work efficiently with little supervision 

  Ability to utilize all available resources to troubleshoot and repair (internal company teammates, OEM suppliers, etc.) 

• Preferred knowledge of FANUC iRVision, Roboguide, DCS, CollisionGuard, SpotTool, ArcTool, etc.  

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