Testing Specialist

Malcolm X College is seeking a full‑time Testing Specialist to join the Adult Education department. The Testing Specialist is responsible for organizing testing schedules, analyzing results, and directing students for additional testing or counseling based on student need. The ideal candidate will have excellent communication skills, the ability to create strategic plans to best suit student needs, and a track record of excellence in a student services setting. The mission of Malcolm X College is to provide accessible liberal arts and health‑focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values: accountability, community, diversity, empowerment, learning, and respect. General Responsibilities Organize testing schedules, interpret scores, complete specialized testing reports, and direct students for additional testing or counseling. Proctor exams and train all proctors in appropriate testing procedures. Supervise work‑study staff assigned to the department. Adhere to CCC Customer Service Excellence standards. Perform related duties as required. Qualifications Associate’s degree required with coursework in Business, Human Relations, or Psychology, supplemented by four years of experience in student services. Bachelor’s degree highly desirable in Business, Psychology, or a related area supplemented by three years of experience. Excellent verbal and written communication skills required, along with the ability to communicate semi‑complicated information to varied audiences. Strong analytical and problem‑solving skills needed to resolve student problems and concerns. Must be computer literate with demonstrated experience in applicable software. Salary Range: $41,181 - $45,299. Benefits Excellent health benefits at a low cost; investment plans 403(b) & 457(b); SURS Retirement Plan; generous vacation, holidays, personal and sick days; tuition reimbursement and Public Service Loan Forgiveness. For a more detailed overview of benefits, please visit our benefits page. This position is represented by the Local 1600 Union. Chicago residency is required for all full‑time employees within 6 months of hire. We are an equal opportunity and affirmative action employer. #J-18808-Ljbffr City Colleges of Chicago