Admissions Sales Manager

Admissions Sales Manager – ABA Centers of America (Corporate HQ) Fort Lauderdale, FL This position is on-site in our Fort Lauderdale corporate office Monday-Friday. Compensation: Base Salary and Commission Who We Are We are the nation’s fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we’ve scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making. Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization—a rarity in today’s healthcare landscape. We’ve achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes. Our corporate team plays a mission-critical role in this success—developing scalable systems, managing risk, and driving the analytics that power our growth. If you’re a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care—while building on a legacy of operational excellence. Our Origin Story ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference. Recognition & Awards Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including: Inc. 5000 – 5th Fastest-Growing Private Company in America Financial Times – #1 on "The Americas' Fastest Growing Companies" EY Entrepreneur Of The Year® U.S. Overall South Florida Business Journal’s Top 100 Companies Florida Trend Magazine's 500 Most Influential Business Leaders Inc. Best in Business, Health Services About the Role The Admissions Sales Manager leads the performance, coaching, and development of the Admissions team to drive successful conversions and deliver a high-quality family experience. This role oversees sales execution, quality assurance, training, and daily team support, while partnering closely with the Admissions Operations Manager to align team performance with operational processes and intake best practices. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position. Key Responsibilities Lead, coach, and develop Admissions team members to drive strong conversion performance and quality interactions Provide ongoing training and onboarding support for new hires, including call coaching and process education Conduct regular QA audits on files, calls, and documentation to ensure accuracy, compliance, and quality standards Deliver real-time feedback and performance coaching based on KPIs, call reviews, and pipeline activity Partner with Admissions Operations Manager to ensure alignment between sales execution and operational workflows Monitor and improve conversion rates, engagement quality, and overall client experience Support the Director of Admissions with team performance management, escalations, and culture building Identify skill gaps and implement targeted training initiatives and development plans Act as the primary point of contact for day-to-day team support, questions, and issue resolution Reinforce accountability through performance tracking, scorecards, and consistent follow-up Assist in hiring, onboarding, and ramping new team members Promote a high-performance, positive, and team-oriented culture within Admissions Perform other duties as assigned by leadership Bachelor’s degree in healthcare administration, business, or a related field 3+ years of experience in sales, admissions, or client-facing roles 2+ years of people management, coaching, or team leadership experience preferred Strong background in sales performance, conversion strategies, and customer experience Experience with QA processes, call coaching, and performance management Excellent communication, leadership, and interpersonal skills Ability to motivate, coach, and develop team members in a fast-paced environment Experience with CRM systems (Salesforce, ABA Connect) preferred Outstanding Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. About ABA Centers of America ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation’s leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish. Join our mission and help build the future with purpose! ABA Centers is an Equal Opportunity Employer and is committed to building an inclusive workplace free from discrimination. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. ABA Centers participates in the U.S. Department of Homeland Security E-Verify program. We are committed to providing reasonable accommodations for qualified individuals with disabilities throughout the hiring process and employment. If you require assistance or accommodation, please let us know.