Program Coordinator, Workforce Planning

Salary Range $92,000.00 - $120,000.00 What’s the role? As a Program Coordinator on the Workforce Planning team, you will be a partner to our business and to our vendors. You will manage the contingent workforce operations end-to-end from hiring managers’ requests for contractors, to sourcing, onboarding, and offboarding them and lead the HR Leave Coverage program budget and invoicing that keeps it running. You are accountable for process improvements and ongoing program health — not just task execution. You work across People + Workplace, Finance, Accounting, Legal, and IT, and represent Etsy’s needs back to our vendor partners. Full‑time position reporting to the Senior Manager, Workforce Planning. Comes with equity, performance bonus, and competitive benefits. Requires presence in Etsy’s Brooklyn Office once or twice per week. Day-to-Day Responsibilities Run the end-to-end contractor request process — hiring manager intake, vendor communication, sourcing, hiring, onboarding, and offboarding — and leverage AI to continuously improve the workflow to cut cycle time and waste. Partner with hiring managers to scope needs, translate them to vendors, and fill multiple concurrent requisitions with differing timelines. Coordinate interviews and support contractor issues, feedback, offboarding, and terminations. Educate hiring managers on program policies, requisition entry, candidate review, and time approval in the Vendor Management System (VMS). Manage vendor sourcing and recruitment operations: run recurring recruiting check‑ins, handle escalations, represent Etsy’s standards and needs, and hold vendors accountable for candidate quality and partnership health. Manage the HR Leave Coverage Program. Partner with the Benefits team and the People Insights & Engineering team to forecast coverage needs, manage spend, and report program health to senior leaders. Handle all aspects of procurement and invoicing for contingent workers. Partner with Finance and Accounting on accurate billing, timely payment, and clean program data. Maintain data integrity across the contractor lifecycle in the VMS and internal documentation. Collaborate with Finance, Accounting, Legal, HR, and IT across the contractor talent lifecycle. Surface risks, trade‑offs, and decisions that need senior input early and clearly. Qualifications 3–5 years of staffing, recruiting, vendor management, or client relationship experience, with hands‑on experience in a VMS, ATS, CRM, or HRIS. Experience owning a program end-to-end, including process design, stakeholder management, and continuous improvement. Strong initiative and comfort with ambiguity. Track record of managing cross‑functional relationships, including running check‑ins or business reviews and resolving escalations. Strong written and verbal communication, with the ability to distill complex topics for audiences without the context. Sharp prioritization and organization. Manage competing priorities without dropping details. Advanced Google Sheets (comfortable creating formulas and analyzing data). Fluent across GSuite (Docs, Sheets, Gmail, Meet, Slides). Equal Employment Opportunity Statement At Etsy, we believe that a diverse, equitable, and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal‑opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills. #J-18808-Ljbffr Etsy