Dispatcher

Laurel, MD


Workplace Type: Hybrid


Employment Type: Hourly


Discover a more connected career

At UtiliQuest, LLC, as a Dispatcher, you'll manage technician schedules, assign tasks, and coordinate communication between customers, technicians, and other departments. You'll track work status, update records, and ensure timely completion of service requests.

Connecting you to great benefits

• Hybrid
• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What you'll do

• Manage and prioritize technician schedules, tasks and quotas to efficiently meet customer needs
• Dispatch orders, messages, and special instructions to technicians and other departments
• Track work status, provide updates, and escalate issues as necessary
• Create, manage, and close tickets while updating logs as needed
• Handle and process data from multiple sources
• Create maps, upload permits, and handle related documentation
• Keep records of service calls and work orders
• Monitor and respond to customer and technician communications to resolve scheduling or service conflicts
• Other duties as assigned

What you'll need

• To be 18 years of age or older
• Authorization to work in the United States for this company
• High School Diploma, GED equivalent, or relevant work experience
• At least one year of previous dispatch experience is preferred
• Strong written and oral communication skills
• Basic computer skills is preferred

Physical abilities & exposures

• Routinely : use keyboard & mouse
• Occasionally : climb stairs, stand, walk and operate vehicle

The wage range for Dispatcher is $20.00 - $25.00

Why work with us
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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