Enterprise Process Intelligence Senior Manager

Enterprise Process Intelligence Senior Manager Opportunity ID 9839 Department Practice Management Location(s) Chicago State Illinois Function Business Operations Job Description As CohnReznick grows, so do our career opportunities. As one of the nation’s top professional services firms, CohnReznick creates rewarding careers in advisory, assurance, and tax with team members who value innovation and collaboration in everything they do! CohnReznick helps organizations optimize performance, manage risk, and maximize value through CohnReznick LLP (assurance services) and CohnReznick Advisory LLC (advisory and tax services). Together, the firm provides leaders with deep industry knowledge and relationships, solutions to address clients’ unique business goals and risks, and insight on how emerging market forces can drive opportunity. With offices nationwide, the firm serves organizations around the world as an independent member of Nexia. We currently have an exciting career opportunity for an Enterprise Process Intelligence Senior Manager to join the team in our Chicagooffice. CohnReznick is a hybrid firm and most of our professionals are located within a commutable distance to one of our offices. This position is considered hybrid which means team members are expected tobe thoughtful and intentional in how they create opportunities for in-person collaboration. While the cadence of in-office presence is determined at the team level, our professionals are encouraged to be in the office/together in person on average 3 days a week. WHY COHNREZNICK? AtCohnReznick,we’reunitedbya common mission to createopportunity, value, and trust for our clients, our people, and our communities.Whetherit’sworking alongside your peers to solve a client challenge, or volunteering together at the local food bank, there are so many ways to find your “why” at the firm. We believeit’simportant to balance work with everyday life – andmake timefor enjoyment and fun. We invest in a robustTotal Rewards package that includes everything from generous PTO, a flexible work environment, expanded parental leave, extensive learning & development, and even paid time off for employees to volunteer. YOUR ROLE. Responsibilities include but not limited to: Enterprise Process Discovery & Documentation Lead discovery sessions with business stakeholders to document end-to-end business processes across enterprise functions. Develop process maps that accurately capture workflows, systems, decision points, business rules, controls, risks, handoffs, and dependencies. Create, build and maintain a centralized Enterprise Process Library that serves as the firm’s system of record for business processes. Ensure process documentation is accurate, current, accessible, and aligned to enterprise standards. Establish documentation standards that enable consistency, scalability, and long-term maintainability. Process Analysis, Improvement & Strategic Insights Analyze and document business processes to identify inefficiencies, bottlenecks, redundancies, risks, control gaps, and opportunities for improvement. Synthesize findings across multiple business functions to identify enterprise-wide themes, systemic issues, and cross-functional dependencies. Develop actionable recommendations that improve operational efficiency, scalability, governance, employee experience, and client outcomes. Facilitate cross-functional workshops to validate findings, challenge current-state assumptions, and guide stakeholders through future-state process design. Support business leaders in evaluating alternative operating models and process improvement opportunities. Leverage process analysis to support enterprise transformation initiatives and strategic decision-making. Executive Partnership & Communication Translate complex operational processes into concise, executive-ready presentations, summaries, dashboards, and recommendations. Present process findings, trends, risks, opportunities, and recommendations to executive leadership in a clear, concise, and actionable manner. Develop executive-level materials that communicate process health, improvement opportunities, transformation progress, and organizational impacts. Partner with executive leadership to align process improvement initiatives with strategic business priorities. Influence stakeholders across all organizational levels to build alignment and drive adoption of process improvements. Methodology, Governance & Continuous Improvement Design, implement, and continuously enhance a new Enterprise Process Intelligence methodology. Establish enterprise standards, templates, naming conventions, documentation guidelines, and governance for process documentation and management. Define process ownership, review cycles, and governance models that ensure business processes remain accurate, current, and continuously maintained. Develop and implement a sustainable operating model for ongoing process documentation, review, maintenance, and continuous improvement. Establish metrics and reporting that measure process maturity, documentation completeness, and continuous improvement activities. Promote enterprise-wide adoption of process management standards and best practices. Innovation & AI Enablement Evaluate, recommend, and implement AI-enabled capabilities that improve the speed, quality, and scalability of process discovery, documentation, analysis, and governance. Develop a modern process documentation methodology that appropriately leverages AI and emerging technologies while maintaining quality and governance standards. Partner with Technology and business leaders to identify opportunities to leverage AI, automation, and digital capabilities within business processes. Continuously evaluate emerging tools and technologies that strengthen the firm’s Enterprise Process Intelligence capability. Enterprise Capability Development Partner with business leaders, Process Owners, Product Managers, Portfolio Managers, Technology, and Transformation teams to improve enterprise operations. Serve as a trusted advisor to business leaders on process design, operational excellence, and continuous improvement. Promote a culture of continuous improvement through education, facilitation, coaching, and collaboration. Mentor and provide guidance to other process resources as the capability grows. Contribute to the long-term development and maturity of the firm’s Enterprise Process Intelligence function. YOUR EXPERIENCE. The successful candidate will have: Experience documenting, analyzing, and improving complex, cross-functional business processes. Demonstrated ability to facilitate workshops and lead process discovery sessions with business stakeholders. Strong analytical and problem-solving skills #J-18808-Ljbffr CohnReznick