Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
If you want to be on a winning team where the agent is focused on your growth and helping you maximize your earning potential, you’ll feel right at home here. I bring more than 22 years of State Farm experience and a real passion for developing others, with a goal of helping my team earn more, grow professionally, and do meaningful work that makes a difference.

If you’ve ever thought about becoming an agent yourself, this is a great place to start. During my time in agency leadership, I’ve recruited, hired, and trained more than 100 agents across the country, so I understand what it takes to reach that level. Our agency is built to provide strong training, advancement opportunities, and a clear path for ambitious team members.

I opened my agency in 2020 after two decades as a State Farm executive. Today, our office includes seven team members and continues to grow. We’re also active in the community, supporting organizations such as Grace of Grapevine, Viola’s House Dallas, and the Esperanza Project.

We offer a strong benefits package, including a $100,000 life insurance policy, monthly health stipend, 401(k) with a 4% match, travel bonuses, quarterly incentives, and extensive training. Our agency ranks in the top 3% of State Farm agencies, and our culture is collaborative, high-performing, and focused on winning together.

If you’re ambitious, coachable, and excited about building a long-term career, this could be the right fit for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Jocelyn Hope - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.