Logistic Services Representative (or Partner)

Ingram Marine Group encompasses our operating units involved in transporting bulk commodities on America's inland waterways, delivering fuel and supplies to the towing industry, and providing a ship anchorage in Louisiana. As the leading carrier, we operate a fleet that transport aggregates, grain, fertilizer, coal, ores, alloys, steel products, chemicals, and other products.

We're committed to being the best at whatever we do. We're continuously growing, adapting, and responding, and we're successful because of the outstanding hard work and creative energy of our associates.

Job Description

Are you a strategic thinker who can turn a challenge into a solution? If so, consider a career in logistics! No two days are ever the same. Each day brings different opportunities to solve real world problems.

Ingram Marine Group , the leading carrier on America’s inland waterways, is looking for a highly motivated individual to join our logistics team as a  Liquids Logistics Services Representative (or Partner)  in our Reserve, LA  office.

In this role, you’ll play a critical part in ensuring commodities reach our customers reliably, efficiently, and safely. This position is a great fit if you thrive in a fast-paced setting, enjoy strategic planning, have an eye for detail, and can adapt quickly to changing priorities. 

  What you will be doing: 

• Upholding our Zero Harm policy and culture at every level of communication 
• Managing a river segment, including coordination of boats, barges, vendors, and customers 
• Performing accurate and timely data entry using Ingram’s suite of logistics applications 
• Coordinating equipment to efficiently meet our commitments to our customers
• Creating towboat orders for expedited tows within your logistical area 
• Scheduling tank barges on linehaul boats (internal and external) in a timely manner 
• Communicating directly with customers and vendors to ensure service expectations are met 
• Reviewing and approving vendor invoices with accuracy and timeliness 
• Collaborating with the sales team to understand and meet customer requirements 
• Working cross-functionally with all departments to manage operations while maintaining cost efficiency 

Qualifications

Knowledge, Skills, and Abilities:

• Bachelor’s degree required (may be waived with significant relevant experience) 
• 1-3 years of customer service or logistics experience preferred 
• Strong interpersonal and communication skills (written and verbal) 
• Excellent organizational and time management abilities 
• High attention to detail and accuracy 
• Strong problem-solving and critical thinking skills 
• Ability to thrive in a collaborative, team-based environment 
• Proficiency in Microsoft Office Suite 

Additional Information

Work Arrangement:

This role is primarily on-site, with the option to work remotely one day per week (Friday), after a training period.

All your information will be kept confidential according to EEO guidelines

• A competitive compensation package
• Comprehensive benefits including Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
• Generous paid time off benefits
• 401K match upon first day of hire
• Life and AD&D, Employee Assistant programs, Group Legal, & more
• Associate growth and development encouraged through internal training and tuition reimbursement program
• Hybrid work schedule

If you are requesting reasonable accommodation or disability assistance in submitting your application, you may email us at View email address on us.fitly.work

Ingram Marine Group and its affiliates (“Company”) is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. 

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