Eligibility Specialist Virtual Job Fair | October 27th & 28th

Eligibility Specialist

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).

If you're looking for a meaningful opportunity to help patients navigate the financial challenges of healthcare, we'd love to connect with you.

As an Eligibility Specialist with Savista, you'll serve as a patient advocate, helping individuals and families understand and access financial assistance programs that can remove barriers to receiving essential medical care.

You'll use your communication, compassion, and problem-solving skills to guide patients through programs such as Medicaid, Medicare, disability, and hospital charity care. Every interaction is an opportunity to help someone understand their options, feel supported, and move forward with confidence.

Whether you're beginning your healthcare career or bringing experience in customer service, healthcare, financial counseling, or social services, this is an opportunity to build valuable skills while making a meaningful impact.

We are hiring Eligibility Specialists across all Prime Healthcare locations. The Eligibility Specialist role is onsite at the assigned Prime location. Candidates selected for an interview will interview virtually.

Primary Work Locations:

• Chino Valley Medical Center-CA 5451 Walnut Ave, Chino, CA 91710
• Dallas Medical Center 7 Medical Pkwy, Farmers Branch, TX 75234
• Dallas Regional Medical Center 1011 N Galloway Ave, Mesquite, TX 75149
• Garden City Hospital 6245 Inkster Rd, Garden City, MI 48135
• Garden Grove Hospital Medical Center-CA 12601 Garden Grove Blvd, Garden Grove, CA 92843
• Holy Family Medical Center 100 North River Rd, Des Plaines, IL 60016
• Saint Francis Hospital 355 Ridge Ave, Evanston, IL 60202
• La Palma Intercommunity Hospital 7901 Walker St, La Palma, CA 90623
• Montclair Hospital Medical Center 5000 San Bernardino St, Montclair, CA 91763
• North Vista Hospital 1409 E Lake Mead Blvd, North Las Vegas, NV 89030
• Resurrection Medical Center 7435 West Talcott Ave, Chicago, IL 60631
• San Dimas Community Hospital 1350 W Covina Blvd, San Dimas, CA 91773
• Sherman Oaks Hospital 4929 Van Nuys Blvd, Sherman Oaks, CA 91403
• St Mary of Nazareth Hospital Chicago 2233 W Division St, Chicago, IL 60622
• West Anaheim Medical Center 3033 W Orange Ave, Anaheim, CA 92804
• Olympia Fields Hospital 20201 South Crawford Ave, Olympia Fields, IL 60634

As an Eligibility Specialist, you will:

• Serve as a patient advocate by meeting with patients to assess eligibility for financial assistance programs.
• Engage patients through phone outreach to support completion of required screenings and documentation.
• Guide patients through applications for programs such as Medicaid, Medicare, disability, and hospital charity care.
• Help patients understand their financial responsibilities and available assistance options.
• Build relationships with patients, hospital staff, government agencies, and internal teams to resolve eligibility issues.
• Manage a high caseload while prioritizing follow-up, meeting deadlines, and maintaining productivity and quality expectations.
• Maintain accurate and confidential patient records in compliance with HIPAA and organizational policies.
• Use multiple systems and tools to document, track, and report patient information.
• Support operational needs and provide coverage at nearby hospital locations when needed.
• Complete special projects as assigned.

We're looking for people who are passionate about helping others and have:

• High school diploma or GED
• 1+ year of experience in a customer-facing role; healthcare, financial counseling, social services, or similar experience preferred
• Proficiency in English and Spanish preferred
• Basic knowledge of programs such as Medicaid, Medicare, and Social Security Disability
• Strong organizational skills and attention to detail
• The ability to navigate multiple software systems, applications, and platforms
• Strong communication skills and the ability to explain complex information clearly and empathetically
• Comfort working in a fast-paced environment with changing priorities
• A genuine desire to help patients and build rapport through compassionate communication
• A dependable, solution-oriented approach and the ability to collaborate effectively
• Reliable transportation and a valid driver's license
• Flexibility to travel locally between hospital locations when operational needs require it

No healthcare experience? If you have strong customer service skills, enjoy helping people, and are comfortable learning new systems and processes, we encourage you to apply.

Why Join Savista?

Meaningful Work

• Make a direct impact on patients and families navigating the healthcare system
• Serve as a patient advocate and help connect individuals with resources that can reduce financial barriers to care
• Work alongside hospital partners and healthcare professionals
• Build valuable experience in healthcare revenue cycle management

Career Development

• Premium LinkedIn Learning access
• SOAR professional development program
• Opportunities to build your healthcare and financial counseling expertise
• Supportive, collaborative team environment

Health & Wellness

• Medical, dental, and vision coverage
• HSA and FSA options
• Short- and long-term disability coverage
• Life insurance and supplemental insurance options
• Wellness resources
• Complimentary Calm Premium membership
• Employee Assistance Program

Financial Benefits

• 401(k) with company match
• Company HSA contributions
• Access to certified financial planners
• Employee discount programs

Work-Life Balance

• Generous PTO starting at 17 days for full-time colleagues
• Nine paid holidays
• 40 hours of paid volunteer time each year through our Heart & Soul program
• Collaborative, mission-driven culture built around teamwork, empathy, and growth

About Savista

Savista RCM is a national leader in healthcare revenue cycle management, partnering with hospitals and health systems for more than 30 years. We are trusted for our deep expertise and highly specialized professionals who work alongside our clients as an extension of their teams.

Guided by our values of Commitment, Authenticity, Respect, and Excellence (CARE), we believe our success starts with investing in our people. We foster a workplace where colleagues feel supported, included, and empowered to make a meaningful impact.

Join Savista and build a career where your work directly supports patients, strengthens healthcare operations, and contributes to healthier communities.

Pay Transparency Disclaimer*

Savista is required by state-specific laws to include the salary range for this role when hiring a resident in applicable locations. The hourly range for this role is $17-$26 hourly. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate