Retail Sales Associate (Seasonal)

Job Mission Retail Sale Associates ensure our retail stores operate smoothly and provide exemplary customer service. Major Accountabilities Provide customer service using proper selling techniques, product knowledge, and the GUEST service model. Greet and make customer contact. Understand the customer's needs. Educate the customer on product features and benefits. Resolve customer problems and answer questions. Transact the sale through suggestive selling, multiple selling, and effective closing. Correctly measure and fit customers with appropriate NB product. Inform customers about current promotions. Keep the floor neat, organized, and well stocked. Ensure items are labeled and price marked properly. Protect products by managing security tags, monitoring floor merchandise, and reporting shrinkage and violations. Follow safety regulations, including proper lifting procedures and reporting accidents. Requirements for Success Must be 18 years of age or older. Strong customer service and verbal communication skills. Familiarity with cash register functions. Ability to quickly perform basic math. Willingness to work a flexible schedule that may include weekends and holidays. Ability to lift up to 8 lbs occasionally, kneel or squat frequently, move boxes of product up to 50 lbs (with assistance), climb stairs and ladders as required. Past retail experience preferred but not necessary. Ability to flourish in a team environment. Location Richmond, VA Retail Only Compensation Hourly pay range: $13.40 - $16.80 - $20.15 (based on experience and other factors). Benefits Full-time associates receive comprehensive benefits including medical, dental, vision, life insurance, 401(k), and annual $1,000 lifestyle reimbursement, 4 weeks vacation, 12 holidays, and generous parental leave. Temporary associates receive medical, dental, and vision insurance, and an associate discount. Part-time associates receive 401(k), short-term disability, yearly $300 lifestyle reimbursement, and an associate discount. Additionally, New Balance offers tuition reimbursement, online learning courses, and mentorship programs. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure employment, training, compensation, transfer, promotion and other terms are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an armed forces veteran, recently separated veteran, qualified disabled veteran or other protected veteran. #J-18808-Ljbffr