Product Data Readiness Lead

Role Description

Join NEXCOM for an exciting 18-month project supporting Ecommerce, digital content, and enterprise marketing operations in a fast-paced collaborative environment. This short-term position offers benefits and is eligible for remote work. Please note: internally within NEXCOM, this role will be classified as a CONTENT PRODUCTION MANAGER.

Position has responsibility for collecting, organizing, formatting, and editing all content for different NEXCOM system-wide marketing channels, including but not limited to:

• Catalogs
• Circulars
• Tabloids
• Flyers
• Web
• Social media
• Email

In addition, the position has responsibility for the development, implementation, communication, and enforcement of all technical content standards.

Duties and Responsibilities

• Supports Ecommerce Merchandising Director for overall company and web business strategies and vision.
• Creates strategic initiatives to enhance overall content.
• Able to use key business and user insights to create a long-term vision for generated content, including:
  • Conducting content audits
  • Qualitative and quantitative research
  • GAP analyses
  • SWOT analyses
• Establishes and enforces content standards across marketing channels.
• Implements process improvements that are competitive and relevant in the marketplace.
• Manages web items without content lists to ensure team productivity and efficient task completion.
• Manages project schedules for deliverables and deadlines according to weekly marketing cadence.
• Assists with web content tasks during high-output timeframes and special projects.
• Collects, organizes, formats, and edits copy content, including web product photos.
• Loads copy, video, and size chart content into Oracle program BCC.
• Loads daily images formatted to standards into FTP.
• Loads video to organization YouTube channel.
• Available on call for web changes, corrections, or issues with web store items or content.
• Uses site metrics, customer feedback, and related data to identify focus areas and opportunities that improve customer experience.
• Stays informed of competitors’ strengths and weaknesses to identify opportunities for NEX.
• Maintains expertise on industry trends through advanced training and development to drive innovation.

Team Responsibilities

• Supervises all Content Management Specialists.
• Manages and delegates workload among content team members.
• Acts as liaison between content and buying teams as needed.
• Trains new associates using established best practices for processes, procedures, and systems.
• Reports pending items without content to management when needed.
• Responsible for development and continuous training of content team, encouraging growth and future opportunities within the organization.
• Acts as a subject matter expert (SME) on technical projects and provides testing support as needed.
• Collaborates with Web Merchandising, Marketing, and Graphic departments to execute content strategies.

Technical Skills

• High proficiency with Microsoft Office, specifically Excel.
• Experience with Ecommerce platforms and systems preferred, such as Oracle products.
• Understands HTML requirements for web content and web panels.
• Expected to remain knowledgeable through ongoing technical training according to industry standards.
• Performs other related duties as assigned.

Qualifications

• 5 years experience in administrative professional technical or other responsible work which enabled the applicant to perform writing techniques and practices.
• Demonstrates skill in dealing with other associates, analyzing problems, and recognizing solutions using sound judgment.
• OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a four-year bachelor’s degree for three years of general experience.
• AND SPECIALIZED EXPERIENCE: 2 years of experience writing, editing copy, and manipulating, correcting images using a creative software suite which provided background in:
  • Type fonts and fitting copy to page layouts.
  • Color correcting and editing images.
  • Meeting all printer standards on digital files.
  • Meeting multiple interim and final deadlines for simultaneous projects.
  • Clearly articulating procedures and priorities to other associates.
• AND SUPERVISOR EXPERIENCE: 2 years of experience managing, training, and developing a team.