Claims Adjuster

Company Description Ingram Marine Group encompasses our operating units involved in transporting bulk commodities on America’s inland waterways, delivering fuel and supplies to the towing industry, and providing a ship anchorage in Louisiana. As the leading carrier, we operate a fleet that transports aggregates, grain, fertilizer, coal, ores, alloys, steel products, chemicals, and other products. Job Description Ingram Marine Group is hiring a Claims Adjuster in the Nashville, TN area. Claims Adjusters are responsible for investigating incidents and claims, analyzing risk issues inherent therein, participating in the litigation process with the assistance of in-house and outside counsel, and mediating and resolving claims at various stages. Claims may involve personal injury/illnesses, property damage, cargo damage, and other types of claims. What You Will Be Doing: Investigating and managing incidents and events resulting from marine group operations to identify proximate cause and assess potential liability on the part of the organization. Interfacing with vessel associates, operations managers, customer service representatives, contractors, insurance carriers, medical providers, in-house and outside counsel, and others, as required, in order to investigate and effectively process claims, and manage liability exposure. Consulting with claimants and medical providers to obtain pertinent medical information to manage claims. Maintaining accurate records and notes on all aspects of claims within a manager’s geographic area of responsibility, such as taking statements, obtaining medical records, hiring surveyors, and other relevant tasks. Establishing reserves, monitoring expenditures, and approving payment of necessary claim‑related expenses. Partnering with in-house and outside counsel to formulate litigation strategy and achieve favorable results for the organization. Initiating and monitoring various requested Coast Guard documentation (such as 2692 forms). Maintaining claim files and system records. Supporting department activities with regular and prompt attendance. Qualifications Excellent interpersonal and communication skills. Ability to organize and prioritize multiple projects and tasks. Ability to work independently with little supervision. Knowledge of investigative techniques. Understanding of litigation process. Degree Required: High School Diploma / GED Years of Experience Preferred: 3–5 years Additional Information This position can be located in one of these locations: Nashville, TN Paducah, KY Granite City, IL Reserve, LA Houston, TX All information will be kept confidential according to EEO guidelines. If you are requesting reasonable accommodation or disability assistance in submitting your application, you may email us at View email address on click.appcast.io Ingram Marine Group and its affiliates (“Company”) is an affirmative action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work‑related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EEO/AA Employer/Vet/Disabled We participate in EVerify #J-18808-Ljbffr Ingram Marine Group